The QC Rate is not limited from 1 to 5 any more.

Add the “Yesterday” quick button on the Agent Details page.

Add the function which shell exporting for IVR Details.

Add the Regional Report page under statistics modules.

To avoid misunderstanding，the “OK” button changes to “Save Auto Assign Plan” button on the assigning page under Campaigns module.

The default distribution style of customers assgining is “by all noassign”.

The SMS server can be set up by Team.

Add function which hugup the ringing agents when there's no idle agent in queue.There is the function switch under [Campaign]→[Campaign Management]→[Predictive Dialer]→[Hangup Ring When No Idle].

Under the device model，the retrieval time of call-parking modified from 12 seconds to 300 seconds.

Add the Agent Group field on [Customer Service]→[Missed Calls] page.

The system will stop the manually dialing if there are erroneous dialing. Add a Continue Dialing button when submit duplicate applications for dial-out.It could remove the data has been dialed before，and insert a new dialing request.

Add the Select All checkbox function，under [Message]→[Notices]→[Add] directory，you can select all recipients.

The format of Contact's Hiding. Now it will be hidden 5th-8th digits from right, if it less than 5, hide all the numbers.

Repaired the bug which failure of recording generation when the Rec Condition is “All” and use the device model.

Repaired the bug that can't saved the Role twice after you don't select the required content first on [User]→[Roles]→[Add] page.

Repaired the limit of Device Detail length on [PBX]→[Devices] page.

Repaired the bug that can't edit again after saved when CIDNum has several NULL on [PBX]→[Trunks] page.

Repaired the fields are vary with export format(.csv or .xls) on the [CDRs] page.

Repaired the bug that “End” can't be modified when we add the WorkTime on [Advanced]→[Worktimes] page

Repaired the bug if you download the image or PDF， it will popup “select agent group” although you have selected the agents and “All Group Accumulation” on the [Agent Graph] page.

修复了 使用总表的外呼营销任务，在[外呼营销]→[客户管理]页面中，按“更新时间”搜索后“根据搜索删除”数据时，会删除搜索结果以外其他数据的bug。

修复了 导出文件生成文件夹时，名称有空格导致的无法进行压缩，导出任务页面无法下载导出文件的bug

修复了 [坐席事件日志]页面导出文件时缺少字段的bug。

修复 权限范围为系统的帐号，默认有 拨号器设置 页面权限的bug 。将 拨号器设置 页面的权限改为由角色进行控制。

修复了 [预拨号]→[拨号器]→[回收]页面中，回收数据时，无法设置数据回收任务的预约时间为立即回收(即：0000-00-00 00:00)的bug。

修复了 [呼入客服]→[呼叫记录]页面中，导出.csv类型数据的bug。

修复了卸载[电子商务]应用模块时，左侧管理列表中的[库存管理]模块不能够同步被删除的bug。

修复了 外呼任务弹屏界面上，如果客户资料没有客户姓名，则客户标签处以该任务设置的第一个前台显示字段的数值进行显示。如果该任务设置了屏蔽联系方式，并且前台页面显示字段为电话号码一时，客户标签处未进行屏蔽的bug。

在坐席工作页面的[群发信息管理]→[公告管理]→[添加公告]中，修复了 管理员选定账号组后，账号未被列出的bug。

在坐席工作页面的[群发信息管理]→[公告管理]→[添加公告]中，修复了 坐席组长选定坐席组后，坐席未被列出的bug。

修复了 [预拨号]→[预拨号未接通原因]中，角色设置为团队范围时，无法看到本团队的外呼营销任务的bug。

修复了 IE8 9 10浏览器下，坐席页面状态处显示为NAN的bug。

修改自动拨号的倒计时时间总是60秒开始。

修复了 http push模块内存溢出的问题。

修复了定时文件合成任务无法及时完成的问题。

解决了安装demo数据时无法安装呼入客服模块的bug。