core-1.2
Add dialer interface
Add an IAX trunk template
Add an E-Commerce module
Add privilege control range for different Teams, Agent Groups and individuals
Add auto pause for calls not being answered
Add a contact record page to view the record of each group
Add a new page to control fileds, so each team can config priviledges for individual main table or orginacation main table
Improve the system coding errors
In search bar:
The system modules can be uninstalled
Allow only one team exist in the system
Has fixed the time plugins which is incompatible in the Chrome browser
Prompt tips in the system message page when the module licence expires
Can add several cc email,division by semicolon .
Has fixed some po languages
The team select will be one option when there is only one team in the system.
Quick Edit
Fixed the parameter error,do not get the tip bug
Fixed edit the device's type except mgcp and dahdi,do not update the `Username` field
Device
Hide the realte parameter with `Voicemail` parameter when the `Voicemail` is disabled
Change the `Connect Status` field's position in the field list.When the value is reachable,it will show the green background color and show the connect milliseconds,other value show the black background color
Optimize show the new `Username` field value on the page when update the `Ext. No.`
Ringgroups
Fixed do not ring when the `Announcement` has been set and the `Ring Strategy` is Hunt or Hunt-next
Fixed IVR to no announcement agent group,can not set the Hunt or Hunt-next
Trunk
Advanced
Add `Custom Dial String` parameter
Remove `CIDNum AddPrefix`,`CIDNum RemovePrefix` and `CIDName AddPrefix` parameters
On the Edit Rule page,add the `Callerid Name` option for the `Object` parameter
Change `reg. status` and `peer status` position to left. When the `reg. status`'s value is reachable,it will show the green background color,and show the millisecond at the same time
Customization
For the relate type field,can use two pattern to add the select option.One is fill the option in the textarea.One is add option by upload the txt file
If there are the customer packages,it will prompt the user when add
Fixed add field of capital letter,show the duplicate field in field set page
Individuals
Add
Can choose tag for customer
Batch Deletes
Assign By Check,can assign the checked customer to the customer packages
Assign By Conditions,can assign the customer to the customer packages by search
Assign
`Keep Status`,the customer status will not be changed
Organization
Add
Can choose tag for customer
Batch Deletes
Assign By Check,can assign the checked customer to the customer packages
Assign By Conditions,can assign the customer to the customer packages by search
Assign
`Keep Status`,the customer status will not be changed
workorder-1.1
Add contact log for work order
In any case,just the workorder owner and the creby can change the workorder's status
dialer-1.4
campaign-1.4
Results
Add result relate with workorder
Add one `DNC` result.When choose the `DNC` result ,the customer's phone number will be into the DNC list
customerservice-1.1
Customer Service
Add `Add Customer Priority` parameter,include `Only Individual` `Individual Priority` `Only Organization` and `Organization Prority`.
Add `seach customer page field set` button to set the individual or organization field for search,can set the field search type `Disabled Search` `Partial Matched` and `All Matched`
CDR
In the page list
Click `Src` or `Dst` to dialout,just enable on the agent portal page
noanswer of dialin,the data will be showed the red background color
noanswer of dialout,the data will be showed the dark green background color
Agent Work Page
The agent's parameter `Device` is `Self-adapting`,it will be recognized automatically
Agent use soft telphone,the soft telphone doesn't use.Agent will be checkout from queue automatically
Campaign Pop Page
Improve on Dialway
Preview and Auto,if the first dial number won't be answered,will dial next number
the background color of phone number will be red,when dialout
Customer Pop Page
allow to combine two customer,such as customer A and B,the customer B will be combined with A,and B can not be edit and delete
Customer Service Pop Page
Add `Customer Search` page
New customer pop page,Due to the customer service's `Add Customer Priority` parameter,to control save the customer type.
`Individual Priority`,can use `Switch to the organization customer` to change to the organization
`Organization Priority`,can use `Switch to the individual customer` to change to the individual
other value can not change