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Table of Contents
core-2.1
- Optimize the css of system
- If just one team,chosen it default on the page
- Fix some page,can not to restore to display when close all the field list in the title
- The pagination will be float to show, when the page's displays over the height of the browsers
- Improve the customer tag,it can be entered manually and finished by auto finish function,and also can choose the tag by tag list on the popup page
- When bind a DID to a device, when the device is not available, don't go to inbound route
- All devices can be used for recording
- Team
- Add `Out Agent Billing` parameter
- Add `Out Agent Trunk Type` parameter
- Add `Out Agent Trunk` parameter
- Trunk
- Add gain parameter for Increasing the volume when merger the record
- Import
- Optimize the css of page
- Auto match the field by the title of import file
- Import to white list
- Add `Import & Start` function,refer to wiki, read import
- Live Monitor
- The `Checkin`,`Idle`,`Ringing`,`Talking`,`Pause`,`ACW` under the team, will take the agents summary of team as standard
- IVR
- Auto remove trailing spaces
- Outbound
- can choose all agent to statistic
- TTS
- Agent Details
- Add total statistic
- Add account of object to statistic
- For the account is the agent group provilege,will just see the own agent group statistic
Campaign
- Campaign
- Add `New Tab Order` parameter under `Advanced`. It is used to control the order type of data under the `New`
- Add `Quick Schedule` parameter under `Advanced`.It is used to quick to choose the schedual time for pending customer
- Add `Hangup When Submit`
- Add `Remove Callback After Submit`
- Fix can not assign the customer by `status` when the campaign use main table bug
- Move the parameter `Check Reassign` and `Call Hint` to `Advanced`
- Improve Auto Dial priority
- Allow to show all customer information in manual assign window
- Add call result percentage in campaign statistic
- In agent portal, allow to search in 5 agent fields
BPO
- The left list of page will not show the campaign which had been disabled,when the BPO account login
- Fix can not see the data on the CDR page's bug
- BPO Account
- On the add(or edit) page,there will not can choose the disabled campaign
Agent Work Portal Page
- Campaign Customer Popup Page
- Fix can not auto dial when the campaign set `Hiding contact info.` to yes
- When the agent click the dial button on the customer popup page to dial,there will end ACW(or Pause) of agent
- The `Auto Dial` pannel will be shown all the time,no need to choose the `Dialway` to open it
- By `Dialschedual` to order the customer under `Pending`
- Support to click enter keybord to search on the search field
- Add dynamic search field for campaign,which the top four field in the `Agent Field`(Not include the fixed field)
Interface
- Add the device dial API
- Add agent transfer to IVR
- Login
- Allow to pass exten number as the exten number to login the queue
