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===== core-2.0 ===== * iso operating system upgraded to CentOS 6.5 * System is compatible with the version 5.4 of PHP * Change some po * Optimize the part css of page * Improve the time box in the system.Not only can choose the time by the time plugin,but also can be entered manually * Add the `ESC` key to quick close the popup page * There will be a voice prompt when the customer wanted to be revisited * Improve *97 function,there will be need to enter the password * Improve the interface of system * Improve validate pattern of system * There will be listed the language which enabled in the sytem to use for other page * System increases the dependencies between modules * config language preference for each account * admin could login as account * Optimize the export settings page,add a checkbox parameter to control the email settings * Add page,include: * Realtime Monitor(Realtime) * Agent Status(Realtime) * Stats Number(Statistics) * Realtime Monitor *View the Dialin & Dialout of team {{:en:change_log:2.0:call_monitors.jpg?768|Realtime Monitor}} * Agent Status *View the agent work stats of team.Include `Total` , `Login` , `Checkin` , `Idle` , `Ring` , `Pause` , `ACW` AND `Answered` {{:en:change_log:2.0:agent_status.jpg?768|Agent Status}} *Teams *On the edit page,add `Recharge` and `Export PBX Data` buton *Click the `Recharge` button will open a new page which quick to add the adjust credit for this team *Click the `Export PBX Data` button will create a shellexport job to export the PBX data of this team *On the team page,add one `Team PBX Data Import` button to import the PBX data of one team into the system *When add a team,there will auto create one mail server which the `Server Type` is localhost {{:en:change_log:2.0:teams.jpg?768|Teams}} *Accounts * Add `Language Default` parameter, is applied to the voice prompts *Account Statement * Add `Payment` parameter,include `Credit Card`,`Paypal`,`Wire Transfer`,`Cash` and `Other` ,default is Other * Add `TransactionNo.` *Templates *Add `Reply To` parameter *The `Content` parameter support ##FieldName## for replace variables.For example,if there have ##phone1##,the ##phone1## will be replace to the value of the customer's phone1 field when the agent use this template *DID Groups *Add `Monthly Fee` and `Rate Initial` parameter *`Monthly Fee` is the cost of use this DID by per month *`Rate Initial` is the cost of dial the DID by per minute(can be negative number),default 0.0000 *DID *System support the billing function of DID *Add `Rate Initial Type` , `Rate Initial` , `Monthly Fee` and `Cost` *Add `Supplier`,it is the provider of DID *Add `Countries`,it is the country of DID(Optional) *Stats Number *Can view the detail data of DID,include `DialIn times` , `Answerd times` , `Duration` , `Billsec` , `Credit`. *MOHs *Allows you to edit the default moh of system,you can edit this moh by this page *Import *Can import the DID data by file *Mail Server * Hide unnecessary parameter when change the `Server Type` to localhost * While the `Default` is yes,the `Mode` just can be Daemon *Customizatin * The `Languagetype`'s option just can be the lanuage which is enabled in the system *Setting *Under the `SYSTEM SETTINGS` tag,add `Display Agent DebugMenu` parameter to control the `menu` button whether to show on the menu Set to yes,there will see{{:en:change_log:2.0:debugMemu-1.jpg|Menu}} Set to no,there will see{{:en:change_log:2.0:debugMemu-2.jpg|Menu}} ===== Dialer ===== *If uninstall the dialer module *hide the dialer tag on the campaign add page(Or edit page) *import page *hide the dialer set select under each field list *hide `Import to diallist when duplicated` parameter ===== E-Commerce ===== *Product * The default value is yes of `On the market` parameter ===== Campaign ===== *Campaigns * Under the Advanced tag *add `AllowManualPopCustomer` parameter, include yes and no, default yes.If set to yes , the agent can enter a phone number to popup the customer which related with this number.If the customer doesn't exists,will get a prompt.If unentered the phonenumbe,it will popup the customer which the highest priority,just like the auto dial function *Add `Forbidden` option for the `Load Contact History` parameter.If set it to forbidden,there won't see the `History Details` part *Add `Remove Callback After Submit` parameter to control whether to clear the revisit time when save the customer's status to successclosed(or errorclosed) * Show the phone1 and phone2 in the list on the assign page *DNC List *If there is one option in the select, check it automatically *Results *If the account has the team privilege,then will see the system result,but cannot to edit them. *Data Monitors *Fixed can not show data correctly bug which shows null ===== Agent Work Portal Page ===== *Optimize the css *If the agent's `Device` parameter is Dynamic,no need to valide the ip of phone and the ip which the agent login the system, just valide the device whether is enabled *When the agent portal occurs the calls abnormal, agent can click the hangup button which shows on the status page to end the error data processing *Add `ctrl + z` key to quick checkin,and open the `Outbound interface` page *Choose the first agent group automatically *Choose the first availabled Campaign(or Virtual Office) *Focus the phone number's input box *Click enter key in the input box,will dial the number *Campaign Customer Popup Page *When popup the exist customer,will show the customerID on the page *Improve the auto dial function *it will dial the pending customer also *first, dial the customer which the schedual is closed *second, unfinished *then, dial the customer which no schedual time *On the customer popup page, click the SMS button *it will automatically replace the replace variable of field to the value in the customer data *Cancel the replace function when use the template *On the customer popup page, if the field which juse have view privilege will can not be edit *Can mulity prompt when save the customer *Customer Service Customer Popup Page *When popup the exist customer,will show the customerID on the page