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core-1.2-beta
Upgrade Google Maps to version 3
Add workorder modules,it will work with customervice modules
Add Knowledge modules
Add Phone area function(Reference under the Call Center modules)
Device's agent mode default enable
Worktime and worktimepackage can use whitespace in the name
In the system,when create export or import plan,the execute time default the current time
fixed the bug which dosn't install dialer modules and can see the dialer modules
The `customized fields` `outbound_individuals` and `outbound_enterprises` page move to the customer moudules and add the customized filed search
fixed one number agnetno
fixed the wrong title of dialin statistic when export
Calleridname rename to app binding
When there are no option,page can not search any data from database.if just one,it will be default option and show the data by this option.Including page:
Fix some po
optimize some css
export improve
Export to increase sub-file package function,when the data is too large, the system automatically according to the set every N data compressed into a file. Final, the files will compressed into a compressed file for download.
Internal Message improve
Add the function of automatically download the upgrade package
Fixed the bug which do not save the agentno when send sms and email on the agent work page
if the agent's `Device` parameter choosed to Self-adapting,and do not enter into any number.it will link the same ip's telphone,if link failed,then prompted to enter the extension number
List the call results order by the `updated` DESC,to controller the default checked call result
Optimize the online player,lengthened progress bar,convenient longer call fast-forward positioning
fixed some js plugins
Team
If the team do not use any trunk or trunkgroup,this data will show in the list by the yellow background color
Double click to edit,if the team do not use any trunk or trunkgroup,the system will prompt,choose yes,the `Trunk` parameter will get focus
Default choose the default trunk when add team
Team add Page
Agent Groups
If the agent group do not use any queue or the queue was deleted,this data will show in the list by the red background color
Change the `Outbound` Allowed
Fixed the bug which do not delete queue belongs to this agent in the asterisk when remove the agent out from agent group
can save some parameter value of the agent which has been selected into agent group on add or edit page
The `Portal` parameter default value is `Default` on the add page
The agent group add `Current Application Type` `Current Application` parameter
On the edit page show the related binded app by this agent group
If agent's `Current Agent Group` is empty,it will be saved as the current agent group's id when join the agent into agent group
When remove a agent from agent group,if the agent's `Current Agent Group` parameter's value is the current agent group's id ,empty `Current Agent Group` parameter
Delete a agent group,if the agent which belongs to the current agent group,and every agent's `Current Agent Group` is same with the current agent group,should be empty
If some app choose the agent group,should add bind relation
Agent
On the add page,can hide the `Dest Num.` parameter's list div by click anywhere
If the agent's device enabled `DND` ,behide the agent,will show the red color DND on the page
Add `Current Agent Group` parameter
Can edit the `Current Agent Group` on the edit page
Double click a agent,if the agent group which related by the agent's `Current Agent Group` dosn't exists,should update the `Current Agent Group` by next agent group which the agent belongs to,if no other agent group,cancel it
Update `Device`,prompt a message
Queue
Enable frequency annouce a voice to caller and could turn to ivr or voicemail in the queue.
Enable frequency annouce position to the caller.
Enable use ring tone to replace music on hold
Ivr
Fix the bug which the `Follow Action` can not be selected on the `Set IVR Dests` page
`Max. Digits` defualt is No.If `Input Code` is default in the data of ivr dest ,update the `Max. Digits` to No when add ivr dest data
Optimize the layout of add and edit page
Trunk
When `Protocol` choose to dahdi(DAHDI(channel group)) or dahdi(DAHDI(single channel)),then the `Templates` and ` Detail` will be hide
Show the related binded app on the edit page
Drop * * in the Detail` parameter
Live Monitor
Can choose a team or agent group to show the choose team or agent group's data
If pause reason is other,can mouse on it can show the complete message
Optimize style
On the choose agent group page,if the agent group which the agent belongs to this agent group checkin will be red color
Fix the team and agent group's some status data nums can not equal
Import
Add team select to choose `Outbound Individual` `Outbound Enterprise` `Customerpackage` `Vcustomers` by this team
Can import data to `Campaign Blacklist` and `Phone Area`
Import Customer will import the customer to campaign diallist(which the campaign enable the dialer).If you import customers repeat,will use the exists customers to insert into campaign diallist,but priority and schedual in the campaign diallist will be updated with new data
Customization
If the customerpackage has belonged to Campaign,the new add fields will have edit privilege
Languagetype will equal with the brower language
Shell Import Jobs
Add server time to show
Show the duplicate nums
Featrue Code
Add three shortcur key
*69 agent workway switch to normal mode
*71 agent workway switch to outbound mode
*72 agent workway switch to inbound mode
Add `parking_key` default is 700,the same time to add ten `Parking Pickup Key` extension(default is 701-710)
Setting
The system export limit default no(export time limit default 0)
Add 100 option to `Page Limit` select
Add General SIP settings menu to set sip parameter
Add IP limit function,can set ip section to limit to login
campaign-1.3
Campaign
If the campaign do not have any customerpackage,it will show by the gray color background in the data list,and double click it,it will show the red message on the edit page
If the account which related by campaign's `Dialer Account` was deleted,the campaign data will show by the red color background in the data list,and double click it,the `Dialer Account` will get focus
Save data,the customer field will be set to have edit privilege
Delete campaign from trash table will
set the survey status to idle(the survey binded to the delete campaign)
delete relate survey result which belongs to this campaign from relate survey result table
delete survey quota which belongs to this campaign
Add dialer recoverdate and dialer recovercount
`Event
URL` select add `please select` option
Called fewer customers will be assigned first
Add `Default Search Cdr` parameter,if choose yes,the customer pop page will show the contact record on the agent work page,else need to get by maual
Add custoemrpackage filed alias function.`Qcpages` and `Customers` page can use the alias to the file title when export data
Optimize style
Customer Packages
If the campaign which belongs to the customerpakcage was deleted,the customerpackage will show by the gray color background in the data list,and double click it,it will show the red message on the edit page
If the customerpackage delete,disabled the campaign which belongs to this customerpackage,and can not edit the status
Add shellimport id for every customerpackage's table to indentify the customer imported by which shellimport plan
virtualoffice-1.4
Customization
Add four type field,include upload date datetime link
Fixed can not save customized field for multi virtualcustomer
Delete customized field need to delete field from table
dialer-1.3
Dialer
Add `Dial Time` to show and search
Fixed the `Dial Time` was reversed with `Callee Answer`
Mouse on the campaign name,can show the worktime,and if the campaign is out of worktime,it will be gray color background-color
fax-1.3
Agent Work Page
Campaign Pop Page
Fixed save the duplicated customer do not prompt
Add Agent working status menu to show the agent success by this campaign
Cancel the contact memo's limit
Fixed Show total error under `New` `Pending` `Failed` `Success` menu
Change the elements's style to class
Virtual Pop Page