asterCC, hosted call center solution based asterisk » en » change_log » astercc-2.3-rc2_changelog
Trace: • astercc-1.1-beta2_changelog • astercc-2.2_changelog • astercc-1.2.2_changelog • astercc-2.0-beta_changelog • how_to_use_e_commerce_in_customer_service_module
Show pageOld revisions
Recent ChangesSitemap

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision		Previous revision
en:change_log:astercc-2.3-rc2_changelog [2015/04/21 09:08] – [PBX] liuxlen:change_log:astercc-2.3-rc2_changelog [2015/04/23 03:26] (current) – [Agent Desk] liuxl
Line 88: Line 88:
   *At the top right corner of the interface agent，we add a datetime table.   *At the top right corner of the interface agent，we add a datetime table.
  
-{{:en:change_log:datetime_agentdesk.png?700|}}+{{:en:change_log:datetime_agentdesk01.png?700|}}
  
   *On the agent desk，we add “current status and duration” under the “Status” button.   *On the agent desk，we add “current status and duration” under the “Status” button.
Line 122: Line 122:
 ====Advanced==== ====Advanced====
  
-  *修复[PBX高级管理]->[会议室管理]->编辑管理员页面左侧，头像图片和默认图片的读取路径错误问题。+  * Fixed the bug that the wrong address of accounts portrait on [Advanced]->[Conferences]->[Edit Administrator].
  
-  *修复[PBX高级管理]->[等待音乐管理]，删除记录时，提示重载，但记录仍然存在的问题。+{{:en:change_log:wrong_address.png?700|}}
  
-  *修改呼叫语音页面,编辑TTS内容的时候,不允许带 | 和 ; 的正则错误验证。+ 
 +  * Fixed the bug that the recordings still existed although we have deleted on [Advanced]->[MOHs] page. 
 + 
 +{{:en:change_log:delete_still_exist.png?700|}} 
 + 
 +  * Fixed the bug that can't allow "|" and ";" when we use "TTS" on [Advanced]->[MOHs]->[Edit Sounds]. 
 + 
 +{{:en:change_log:not_allow.png?700|}}
  
  
 ====Statistics==== ====Statistics====
  
-  *[报表统计]->[IVR呼入服务明细]->"请选择"前面加上了"选择团队"四个字。+  *Add "Select Team" before "Please Select" on [Statistics]->[IVR Details].
  
-  *修复[报表统计]->[坐席服务明细]第一次登录时间和最后一次登出时间相同的bug。+{{:en:change_log:select_team.png?700|}} 
 + 
 +  * Fixed the bug that the "First Login Time" as same as "Last Logout Time" on [Statistics]->[Agent Details]. 
 + 
 +{{:en:change_log:log_in_out_time.png?700|}}
  
  
 ====Virtual Office==== ====Virtual Office====
  
-  *修复[虚拟呼叫中心]->[客户管理]页面的bug +  * Fixed bugs on [Virtual Office]->[Caller] 
-    *只有一个用户时,在客户管理页面 上部的下拉框里会默认选中该用户,但搜索栏未显示该用户相关的 自定义字段搜索。 +    *There is only one user，the user should be selected by default to vcustomers. 
-    *记录的编辑页面:点不开select的测试字段的下拉框，而客户管理页面的搜索栏里弹出对应下拉框。 +    *The "Vcustomer-test_select" can't be selected in edit page.  
 + 
 +{{:en:change_log:cannot_select.png?700|}}
  
  
 ====Call Center==== ====Call Center====
  
-  *修复[呼叫中心高级管理]下有两个"任务管理"模块页面的问题，将 任务管理/Shell Jobs(shellimports)页面 中文名称改为[批次任务管理]，即：将下图页面改为批次任务管理页面。+  *Rename following page to "Shell Jobs" on [Call Center].
  
-{{:zh:change_log:批次任务管理01.png?700|}}+{{:en:change_log:rename.png?700|}}
  
  
 ====Message==== ====Message====
  
-  *修复[群发信息管理]->[发送内部信息]右侧员工列显示其他团队员工号的bug，如下图：+  * Fixed the bug that there are several agents from other groups of the right column on [Message]->[Internal Messages].
  
-{{:zh:change_log:群发内部信息的bug.png?700|}}+{{:en:change_log:one_team.png?700|}}
  
-  *修复短信内容字符串处理的bug。+  * Fixed the bug that strings of contents in SMS.
  
-  *修复群发消息模板通配符中对应内容不能替换的问题。+  * Fixed the bug that it can't use “display name” instead of database column name in template.
  
-  *修复[群发信息管理]->[短信服务器]中，同一团队下多个服务器数据的”是否默认“字段，可同时为"是"的问题。+  * On the page of [Messages]->[SMS Server]，fixed the bug that SMS servers are default at the same time belong one team. 
  
-  *修复短信服务器希奥接口查询余额bug。+{{:en:change_log:default_same_time.png?700|}}
  
-  *修复smsserver修改默认属性时bug。+  * Fixed the “Balance Inquiry” Interface bug of XiAo‘s SMS server.
  
-  *修复[群发信息管理]->[群发信息]中邮件群发时,未按多语言进行变量替换。 
  
  
 ====System==== ====System====
  
-  *[系统设置]->[录音文件管理]->[添加计划] +  * On [System]->[Recording Plan]->[Add Plan] 
-    *修复录音计划中，路径不存在时要手动创建的bug。 +    * Fixed the bug that we should create the direction manually if the “Move Path” isn't exist. 
-    *修复同一时间的多条计划，只执行第一条的bug。+    * Fixed the bug that only the first one plan can be carried out among plans in the same time.
  
  
 ====Dialer==== ====Dialer====
  
-  *修复 使用import & start后，预拨号过滤器无法使用的问题。 +  * Fixed the bug that the dialer filter can't work when we import or start it.
- +
-  *修复使用import & start后，预拨号过滤器无法使用的bug。因为individualname字段没有了，过滤器回报sql语法错误。+
  
  
 ====Agent Desk==== ====Agent Desk====
  
-  *修复坐席界面点击[获取客户]按钮时，数据出现-0.5的问题。+  * Fixed the bug that when we click the "Obtain Customer" button，the data of customer will turn to be -0.5.
      
-  *修复坐席页面上，[消息]->[搜索模板]时，”对象类型“下拉选框缺少”呼入客服“功能的问题。+  * On agent desk，fixed the bug that lacking of "Customer Service" option in "Object" of Email/SMS.
  
-  *修复坐席页面，[菜单]->[话务刷新]时，拨号计划弹屏消失问题。+{{:en:change_log:customer_service.png?700|}}
  
-  *外呼营销坐席弹屏页面新增客户时,根据呼叫记录应答时间和结束时间,更新客户的autocount,noanswernum,answernum +  * Fixed the bug that the "Dial Plan" page disappering when click "Call Refresh" in "Menu". 
-   + 
-  *修复话务刷新时拨号计划无法弹屏的bug。+{{:en:change_log:call_refresh02.png?700|}} 
 + 
 +  * On the agentdesk，when we add the new customer by campaign on dialoutinterface，update “autocount,noanswernum and answernum” fields according to “Answertime” and “Endtime” automatically. 
 + 
 +  * Fixed the bug that the "Status" will display "NA:NA:NA" when click "Call Refresh" button in "Menu". 
 + 
 +{{:en:change_log:nanana.png?700|}}
  
-  *修复坐席界面，点击[菜单]->[话务刷新]的时候，状态处的持续时长显示NANANA的问题，如下图： 
  
-{{:zh:change_log:显示nanana的问题.png?700|}} 
  
-  *修复接口签入bug，之前若有队列暂停，新签入的队列更新curagents表数据时失败，sql语句错误。 
  
  
en/change_log/astercc-2.3-rc2_changelog.1429607314.txt.gz · Last modified: (external edit)
Show pageOld revisions
BacklinksBack to top
Recent changes RSS feed Debian Powered by PHP Valid XHTML 1.0 Valid CSS Driven by DokuWiki