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| en:change_log:astercc-2.2-beta_changelog [2014/08/10 19:53] – created solo | en:change_log:astercc-2.2-beta_changelog [2014/08/10 20:56] (current) – [Core features] solo | ||
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| * In real time monitor page, new data for Waiting, Max. Waiting Time and Service Level | * In real time monitor page, new data for Waiting, Max. Waiting Time and Service Level | ||
| * Realtime monitor page has an option to display all agents(including logged off agents) | * Realtime monitor page has an option to display all agents(including logged off agents) | ||
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| * More data allowed when importing | * More data allowed when importing | ||
| * When upload announcement, | * When upload announcement, | ||
| * Allow to customize export columns and orders | * Allow to customize export columns and orders | ||
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| * Allow to set rules for trunk and trunk group, like remove 0 for local numbers or select trunk based on callee number attributes | * Allow to set rules for trunk and trunk group, like remove 0 for local numbers or select trunk based on callee number attributes | ||
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| * Allow admin to merge announcements via GUI, so they can create a IVR with different language via TTS | * Allow admin to merge announcements via GUI, so they can create a IVR with different language via TTS | ||
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| * Add account name in outbound statistic report | * Add account name in outbound statistic report | ||
| * Allow to hide contact log in call panel | * Allow to hide contact log in call panel | ||
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| * Allow to select object when using batch message sender | * Allow to select object when using batch message sender | ||
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| * Allow to select customer package and search by customer status when using batch message sender | * Allow to select customer package and search by customer status when using batch message sender | ||
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| * Allow to search by import ID | * Allow to search by import ID | ||
| * Added grid helper | * Added grid helper | ||
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| * Added import hint in import page | * Added import hint in import page | ||
| + | * Added call result quick search in campaign | ||
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| ===== Customer Service ===== | ===== Customer Service ===== | ||
| * A default page for customer service, agent could check and search his call log | * A default page for customer service, agent could check and search his call log | ||
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| ===== Campaign ===== | ===== Campaign ===== | ||
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| * An option to allow agent listen to his call record in campaign popup page | * An option to allow agent listen to his call record in campaign popup page | ||
| * An option to display number attribute in campaign popup page | * An option to display number attribute in campaign popup page | ||
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| * Allow to use a simple text as call script | * Allow to use a simple text as call script | ||
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| * All to use empty value in quick scheduler as "No Appointment" | * All to use empty value in quick scheduler as "No Appointment" | ||
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| * A link to import in campaign list | * A link to import in campaign list | ||
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| ===== Predictive dialer ===== | ===== Predictive dialer ===== | ||
| * Using "by agent 100%" by default in dialer page | * Using "by agent 100%" by default in dialer page | ||
| ===== Wechat ===== | ===== Wechat ===== | ||
| * Provided the function to design wechat menu | * Provided the function to design wechat menu | ||
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| ====== Bug fix ====== | ====== Bug fix ====== | ||
| * Fixed the bug that some customized fields don't display in work order | * Fixed the bug that some customized fields don't display in work order | ||