Differences
This shows you the differences between two versions of the page.
| Next revision | Previous revision | ||
|
en:change_log:astercc-1.1-beta2_changelog [2012/07/06 04:15] donnie created |
en:change_log:astercc-1.1-beta2_changelog [2017/12/12 03:05] (current) |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| + | ===== core-1.2-beta ===== | ||
| - | ====core-1.1-beta2==== | + | *Upgrade Google Maps to version 3 |
| - | * Add Agent work mode： dialin，dialout，all; Agent will not receive inbound call from queue on "dialout mode" and disallow agent dialout on "dialin mode", could limit if agent can select the work mode. | + | *Add workorder modules,it will work with customervice modules |
| - | * Add "ACW"： two mode ( ring ACW and answered ACW) , ring ACW means agent will into ACW when hangup no matter the call was just ring or answered; answered ACW means agent will into ACW when hangup only the call was answered. | + | *Add Knowledge modules |
| - | * Improve agent pause：could select the pause reason when pause, be good for admin to analyze . | + | *Add Phone area function(Reference under the Call Center modules) |
| - | * Add default business application and device calling popup： | + | *Device's agent mode default enable |
| - | * Agent portal added：one key checkin/chekout. | + | *Worktime and worktimepackage can use whitespace in the name |
| - | * Improve display callername：the customername will displayed on agent's phone as callername when click to dial or predective dialer. | + | *In the system,when create export or import plan,the execute time default the current time |
| - | * Confererce could monitor status of invited part. | + | *fixed the bug which dosn't install dialer modules and can see the dialer modules |
| - | * Improve rate ：add outbound rate；could listen and download call recording in rate page. | + | *The `customized fields` `outbound_individuals` and `outbound_enterprises` page move to the customer moudules and add the customized filed search |
| - | * Fixed | + | *fixed one number agnetno |
| - | * 群发信息中增加传真模版。 | + | *fixed the wrong title of dialin statistic when export |
| - | * JS接口增加了强拆和密语接口。 | + | *Calleridname rename to app binding |
| - | * 增强了数据导入对多语言文件的支持，并支持导入预拨号列表时选择拨号时间及优先级。 | + | *When there are no option,page can not search any data from database.if just one,it will be default option and show the data by this option.Including page: |
| - | * 增加了导出执行时间限制：仅允许有权限的账户可选择任意时间执行导出任务，则否只可选择系统设置的时间点后执行。 | + | *Outbound Individual |
| - | * 坐席页面将组长功能单独显示在坐席组长菜单下 | + | *Outbound Enterprise |
| + | *Virtual Office -> Customer | ||
| + | *Virtual Office -> CDR | ||
| + | *Campaign -> CDRs | ||
| + | *Campaign -> Customers | ||
| + | *Dialer -> Campaign Diallist | ||
| + | *Fix some po | ||
| + | *optimize some css | ||
| + | *export improve | ||
| + | *Export to increase sub-file package function,when the data is too large, the system automatically according to the set every N data compressed into a file. Final, the files will compressed into a compressed file for download. | ||
| + | *Internal Message improve | ||
| + | *Choose the senders,merge the agentno and account together to show.e.g. astercc0(5000) | ||
| + | *Add search by agentno | ||
| + | *Add the function of automatically download the upgrade package | ||
| + | *Fixed the bug which do not save the agentno when send sms and email on the agent work page | ||
| + | *if the agent's `Device` parameter choosed to Self-adapting,and do not enter into any number.it will link the same ip's telphone,if link failed,then prompted to enter the extension number | ||
| + | *List the call results order by the `updated` DESC,to controller the default checked call result | ||
| + | *Optimize the online player,lengthened progress bar,convenient longer call fast-forward positioning | ||
| + | *fixed some js plugins | ||
| - | ====outbound-1.1==== | ||
| - | * 增加了点击发送传真的功能(需要安装传真模块)：可点击发送模版文件或上传PDF文件进行发送。 | ||
| - | * 黑名单过滤功能：增加了检查黑名单功能，可以导入千万级的黑名单数据，然后选择外呼任务客户包设置数据排查任务，黑名单中的数据将被保存到单独的文件，便于管理员分析数据来源质量。 | ||
| - | * 客户管理页面增加查重功能 | ||
| - | * 外拨任务呼叫记录分任务显示 | ||
| - | * 修正了firefox10.0.x的版本下,弹屏后保存新客户后，问卷无法开始的问题 | ||
| - | ====dialer-1.1==== | + | *Team |
| - | * 预拨号器支持拨到IVR应用 | + | *If the team do not use any trunk or trunkgroup,this data will show in the list by the yellow background color |
| - | * 增加了预拨号事件(PDDIALER-callcallee,PDDIALER-calleeanswer,PDDIALER-calltarget,PDDIALER-agentanswer,PDDIALER-hangup)。 | + | *Double click to edit,if the team do not use any trunk or trunkgroup,the system will prompt,choose yes,the `Trunk` parameter will get focus |
| - | * 增加了单独的拨号器菜单，账号模式下登录也可能控制拨号器。 | + | *Default choose the default trunk when add team |
| - | * 增加了拨号列表页：可管理拨号列表，并可建拨号列表过滤器(设置过滤计划，将符合条件的客户信息加入拨号列表)。 | + | *Team add Page |
| - | * 增加了拨号器设置页：可设置更团队预拨号最大并发及并发方式限制。 | + | *The `Max Account Num` `Max Agent Num` `Max Device Num` `Max Queue Num` `Max MeetRoom Num` defualt 5 |
| + | *Language will be chosed by the system default language | ||
| - | ====virtualoffice-1.1==== | + | *Account |
| - | * 客户管理页面增加查重功能 | + | *First Name and Last Name can not be required |
| - | * 调整了通话记录搜索字段和默认显示字段 | + | *can show and search `accountcode` |
| - | ====fax-1.1==== | + | *Account Groups |
| - | * 修正了发送传真页英文界面下不显示人工传专真操作界面的问题 | + | *If the account group delete,will empty the account group ID and issystemadmin of the account which belongs to this account group |
| - | ====survey-1.1==== | + | *Quick Setup |
| - | * 改进了导出配额的方式，并增加了导出执行时间限制 | + | *Fixed the bug which save the agent status |
| - | ====bpo-1.1==== | + | *Agent Groups |
| - | * 修正了质检和客户管理页面样式问题 | + | *If the agent group do not use any queue or the queue was deleted,this data will show in the list by the red background color |
| + | *Change the `Outbound` Allowed | ||
| + | *Fixed the bug which do not delete queue belongs to this agent in the asterisk when remove the agent out from agent group | ||
| + | *can save some parameter value of the agent which has been selected into agent group on add or edit page | ||
| + | *The `Portal` parameter default value is `Default` on the add page | ||
| + | *The agent group add `Current Application Type` `Current Application` parameter | ||
| + | *On the edit page show the related binded app by this agent group | ||
| + | *If agent's `Current Agent Group` is empty,it will be saved as the current agent group's id when join the agent into agent group | ||
| + | *When remove a agent from agent group,if the agent's `Current Agent Group` parameter's value is the current agent group's id ,empty `Current Agent Group` parameter | ||
| + | *Delete a agent group,if the agent which belongs to the current agent group,and every agent's `Current Agent Group` is same with the current agent group,should be empty | ||
| + | *If some app choose the agent group,should add bind relation | ||
| - | ====financial-1.1==== | + | *Agent |
| - | * 将账单功能从报表模块移入账务模块 | + | *On the add page,can hide the `Dest Num.` parameter's list div by click anywhere |
| + | *If the agent's device enabled `DND` ,behide the agent,will show the red color DND on the page | ||
| + | *Add `Current Agent Group` parameter | ||
| + | *Can edit the `Current Agent Group` on the edit page | ||
| + | *Double click a agent,if the agent group which related by the agent's `Current Agent Group` dosn't exists,should update the `Current Agent Group` by next agent group which the agent belongs to,if no other agent group,cancel it | ||
| + | *Update `Device`,prompt a message | ||
| + | *Device | ||
| + | *`agent mode` default is enable | ||
| + | *Queue | ||
| + | *Enable frequency annouce a voice to caller and could turn to ivr or voicemail in the queue. | ||
| + | *Enable frequency annouce position to the caller. | ||
| + | *Enable use ring tone to replace music on hold | ||
| + | |||
| + | |||
| + | *Extension | ||
| + | *Add extesion check function,it will check the extension and show results | ||
| + | |||
| + | *Blacklists | ||
| + | *Change `Account` parameter to not required | ||
| + | |||
| + | *PBX -> CDR | ||
| + | *Change the option of disposition select | ||
| + | |||
| + | *Meetmes | ||
| + | *If do not choose any account,prompt a message | ||
| + | *change some po | ||
| + | |||
| + | *Announcements | ||
| + | *If the announcement do not choose any soundfiles,this data will show in the list by the red background color | ||
| + | |||
| + | *Ivr | ||
| + | *Fix the bug which the `Follow Action` can not be selected on the `Set IVR Dests` page | ||
| + | * `Max. Digits` defualt is No.If `Input Code` is default in the data of ivr dest ,update the `Max. Digits` to No when add ivr dest data | ||
| + | *Optimize the layout of add and edit page | ||
| + | |||
| + | *DIDs | ||
| + | *Can save multiple did number by `-` between two didnumber in the `DID Number` input | ||
| + | *Show the related binded app on the edit page | ||
| + | |||
| + | *DID Groups | ||
| + | *Show the related binded app on the edit page | ||
| + | |||
| + | *Trunk | ||
| + | *When `Protocol` choose to dahdi(DAHDI(channel group)) or dahdi(DAHDI(single channel)),then the `Templates` and ` Detail` will be hide | ||
| + | *Show the related binded app on the edit page | ||
| + | *Drop * * in the Detail` parameter | ||
| + | |||
| + | *Message -> Templates | ||
| + | *Fixed edit the email type data error | ||
| + | *Fixed lost session when upload the picture in the IE explorer | ||
| + | |||
| + | *Live Monitor | ||
| + | *Can choose a team or agent group to show the choose team or agent group's data | ||
| + | *If pause reason is other,can mouse on it can show the complete message | ||
| + | *Optimize style | ||
| + | *On the choose agent group page,if the agent group which the agent belongs to this agent group checkin will be red color | ||
| + | *Fix the team and agent group's some status data nums can not equal | ||
| + | |||
| + | *Import | ||
| + | *Add team select to choose `Outbound Individual` `Outbound Enterprise` `Customerpackage` `Vcustomers` by this team | ||
| + | *Can import data to `Campaign Blacklist` and `Phone Area` | ||
| + | *Import Customer will import the customer to campaign diallist(which the campaign enable the dialer).If you import customers repeat,will use the exists customers to insert into campaign diallist,but priority and schedual in the campaign diallist will be updated with new data | ||
| + | |||
| + | *Customization | ||
| + | *If the customerpackage has belonged to Campaign,the new add fields will have edit privilege | ||
| + | *Languagetype will equal with the brower language | ||
| + | |||
| + | |||
| + | *Sounds | ||
| + | *Optimize style of upload file page | ||
| + | |||
| + | *Worktime Package | ||
| + | *Fixed the edit page can not show the complete message | ||
| + | |||
| + | *Worktime | ||
| + | *`Start` and `End` add seconds to set | ||
| + | |||
| + | *App Binding | ||
| + | *Cancel default app | ||
| + | *Add `Agent Group` and `Trunk Match` parameter | ||
| + | |||
| + | *Shell Import Jobs | ||
| + | *Add server time to show | ||
| + | *Show the duplicate nums | ||
| + | |||
| + | *Featrue Code | ||
| + | *Add three shortcur key | ||
| + | **69 agent workway switch to normal mode | ||
| + | **71 agent workway switch to outbound mode | ||
| + | **72 agent workway switch to inbound mode | ||
| + | *Add `parking_key` default is 700,the same time to add ten `Parking Pickup Key` extension(default is 701-710) | ||
| + | |||
| + | *System Message | ||
| + | *Remove the memory data display | ||
| + | |||
| + | *Setting | ||
| + | *The system export limit default no(export time limit default 0) | ||
| + | *Add 100 option to `Page Limit` select | ||
| + | *Add General SIP settings menu to set sip parameter | ||
| + | *Add IP limit function,can set ip section to limit to login | ||
| + | |||
| + | *DAHDI | ||
| + | *Insert current DID to DID table when add or edit DID | ||
| + | |||
| + | |||
| + | ===== campaign-1.3 ===== | ||
| + | |||
| + | *Campaign | ||
| + | *If the campaign do not have any customerpackage,it will show by the gray color background in the data list,and double click it,it will show the red message on the edit page | ||
| + | *If the account which related by campaign's `Dialer Account` was deleted,the campaign data will show by the red color background in the data list,and double click it,the `Dialer Account` will get focus | ||
| + | *Save data,the customer field will be set to have edit privilege | ||
| + | *Delete campaign from trash table will | ||
| + | *set the survey status to idle(the survey binded to the delete campaign) | ||
| + | *delete relate survey result which belongs to this campaign from relate survey result table | ||
| + | *delete survey quota which belongs to this campaign | ||
| + | *Add dialer recoverdate and dialer recovercount | ||
| + | *`Event URL` select add `please select` option | ||
| + | *Called fewer customers will be assigned first | ||
| + | *Add `Default Search Cdr` parameter,if choose yes,the customer pop page will show the contact record on the agent work page,else need to get by maual | ||
| + | *Add custoemrpackage filed alias function.`Qcpages` and `Customers` page can use the alias to the file title when export data | ||
| + | *Optimize style | ||
| + | |||
| + | |||
| + | *Customer Packages | ||
| + | *If the campaign which belongs to the customerpakcage was deleted,the customerpackage will show by the gray color background in the data list,and double click it,it will show the red message on the edit page | ||
| + | *If the customerpackage delete,disabled the campaign which belongs to this customerpackage,and can not edit the status | ||
| + | *Add shellimport id for every customerpackage's table to indentify the customer imported by which shellimport plan | ||
| + | |||
| + | *Customers | ||
| + | *Can delete customer by search(the customer status is not open,not allow to delete) | ||
| + | |||
| + | |||
| + | *Qcpage | ||
| + | *Optimize style of listen record page | ||
| + | *Can modify the header title to show the message and export data on the page | ||
| + | |||
| + | |||
| + | *Results | ||
| + | *Teamadmin can see the system level results | ||
| + | |||
| + | |||
| + | *Data Monitors | ||
| + | *Add Success Total to show | ||
| + | |||
| + | |||
| + | *CDRs | ||
| + | *Add some filed which relate with dialer to show | ||
| + | |||
| + | |||
| + | ===== virtualoffice-1.4 ===== | ||
| + | |||
| + | *Customization | ||
| + | *Add four type field,include upload date datetime link | ||
| + | *Fixed can not save customized field for multi virtualcustomer | ||
| + | *Delete customized field need to delete field from table | ||
| + | |||
| + | |||
| + | ===== dialer-1.3 ===== | ||
| + | |||
| + | *Fixed search dialtime error on the recycle page | ||
| + | *Fixed the dialer can not work when filter recycle the customer | ||
| + | |||
| + | *Dialer | ||
| + | *Add `Dial Time` to show and search | ||
| + | *Fixed the `Dial Time` was reversed with `Callee Answer` | ||
| + | *Mouse on the campaign name,can show the worktime,and if the campaign is out of worktime,it will be gray color background-color | ||
| + | |||
| + | |||
| + | *Dialer Setting | ||
| + | *Add prompt | ||
| + | |||
| + | |||
| + | *Campaign Diallist | ||
| + | *Can show and search the field which setting by this campaign | ||
| + | *Can delete data by checked or search | ||
| + | |||
| + | *Filter Log | ||
| + | *Add endtime to show | ||
| + | |||
| + | |||
| + | ===== fax-1.3 ===== | ||
| + | |||
| + | *Send Fax | ||
| + | *If the Fax is in using now,do not reset the user operate message | ||
| + | |||
| + | |||
| + | |||
| + | ===== Agent Work Page ===== | ||
| + | *Agent can change the default use group(by radio),just the agent group has `App binding` relation has radio to change | ||
| + | |||
| + | *Agent work page ,pause or deal error data,change just enter groupadmin's agentno/password to enter groupadmin's account/password or agentno/password | ||
| + | |||
| + | ==== Campaign Pop Page ==== | ||
| + | *Fixed save the duplicated customer do not prompt | ||
| + | *Add Agent working status menu to show the agent success by this campaign | ||
| + | *Cancel the contact memo's limit | ||
| + | *Fixed Show total error under `New` `Pending` `Failed` `Success` menu | ||
| + | *Change the elements's style to class | ||
| + | |||
| + | |||
| + | ==== Virtual Pop Page ==== | ||
| + | *Fixed textarea can not edit | ||
| + | *Optimize style | ||
