How to terminate the mission

Open [Campaign]→[Campaigns]，click [Import]，and then select the file to import，team and table you want to import。At last，“select when to import” and click [Import].

When the import job was be finished，we can find the status of task in [Call Center]→[Shell Jobs] is “Import”，as following：

How to stop the “Import” operating ? We just click the [Delete] in [Call Center]→[Shell Jobs]→[Import Jobs].

When the database time is match the “Executed At”,the job will be start importing，we also find the status is “Importing” in [Call Center]→[Shell Jobs]→[Import Jobs]，as following：

If we need end the “Importing” task now，at first，we should execute the command on server，as following：

 ps ax | grep asterccimport 

it means that the script is working for importing，you should use the command：sudo kill id(XXXX)，for instance：kill 9285. After our manipulate，you can find “Error” in [Call Center]→[Shell Jobs]→[Import Jobs] ,as following：

Now，let‘s click the [Delete] button as soon as possible. Until now，we terminate “Importing” manipulation.

Deleting customer data：On [Campaign]→[Customers]. First we should choose “Customer”, and then click the button named [Delete All By Conditions]，it will throw a tips “Delete Type”，including：Direct Delete and Shell Delete. As the name suggests, “Direct Delete” means delete directly on this page right now, while “Shell Delete” represents delete the customer data when the system scanning the “shell delete jobs” per minute.

If you choose “Direct Delete”,当选择直接删除时，要想取消正在删除数据操作，需要在服务器上执行如下命令：

 /etc/init.d/php-fpm restart 

取消”未执行“的数据删除操作，只需点击[呼叫中心高级管理]→[批次任务管理]，找到要取消的数据删除任务计划，点击[删除]按钮即可。

终止正在执行删除任务，需要在服务器上先执行如下命令：

 ps ax |grep  asterccdelete