Management list, click on the account and permission management –> Management seats into the seat management page.

Click[Add] button, the seat add:

Seat work: seating mode, a unique number that identifies the system (queue), the need to set up two more than pure digital extension agent used inside the same or corresponding to the number to manage.

Password: Please use numbers only, password login to use seat mode or use the telephone check-in queue.

Team: Select the seat to which a team;

Users: Select the seat to which a user agent with the user in this project as a one-to-one relationship, the same user can not create multiple seating.

Extension + extension number: set seating call the phone is a system extension, outside line number or the seat can set dynamic number. “Extension” option is divided into “static” and “dynamic” extension list will be listed in this seat belongs to the account name for the selected extension.

Status: whether this agent is enabled, if not enabled, account login and can not be checked, page outbound operation.

Role: Role: to choose the role of a permission for the seat, you can decide to use the types of privileges after the agent than the agent's account login.

Agent name: the name of the agent;

E-mail: e-mail address of the agent will

Click the “Advanced information” button, you can fill more seats, all information completed, click on “Save” button

After the save is finished, you can see the newly added data in the seat management page, double-click the data can be edited to modify the operation.

Than add pages, edit pages more than two fields:

Dial-in fee: dial-in calls the cumulative sum;

The new increase in the value of these two fields was in gray can not edit, black font mouse double-click can be modified to automatically save the left of the mouse.

To the edit page button:

** Payment: ** Click on this button will be displayed by the button in front of amount paid to the agent;

** View: ** Click on this button will pop-up financial statistics → seating accounting log page. Used to view the seating the accounts; To allocate costs: the allocation of charges accumulated sum;

** View the seating group: ** Will pop up a form to see the seat where the seat group, queue, and call

Agent group management a number of seats the collection and queues correspond to the added seating in the seating group seating available in the queue, add seating group and queue and the corresponding agent to join a seating group, the seat only after the login pagecheck-in and outbound operations.

Click on the Account Management list and rights management - the agent group management add grouping.

Agent group name: any easy to remember name of the designated seating group with the name of the queue relative to manage.

Team: Select team can be used.

Seats: Click on “add seats” button pops up the following interface

The left side of the box, all seats, the team choose to join the group of agents of agents, check in front of the box, and then click on the “right”, so that the selected agent to join the seating group. The right side of the box seats, has been selected If you want to withdraw, select seats Click “left” to

Selection is complete click “Save” button.

Queue: Select a queue that corresponds with this seating group.

The links work: The project This option is the default built-in, no need to choose.

Send login information: this project, this option is the default built-in, no need to select.

Allows the adapter outside: page outbound queue incoming call process, and whether to allow the agent to use the page advisory function of the external line number for consultation and transfer.

Allow outbound calls: set the agents permission to call outside the page, the “unlimited” to the page to call any number, “restricted” only to allow the call to seat the last 10 numbers in the phone records, “No” does not allow call outside through the page.

Allow incoming: whether to allow the agent to answer the call in the queue, choose “No” when the queue will not line up in the call distribution to agents.

Information in turn completed, click the “Save” button.

Seating group successfully added the first line of the seating group management list appears, double-click the section data, open the editor seating group interface

In gray can not be modified, black font double-click edit, the mouse is automatically saved after the departure of

Editing interface agents within a “group” button, when clicked, the system automatically jump to the seat management interface, the list only lists selected within the group a list of all seats

Double-click any of the data, open the Edit agent interface

Click on “View the seating group” button will list the details of the seats in the seating group

Click to return again back to the seating group management interface, so that the seat and seat group added complete.

** Continue to understand theSet rates **