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Area Code

Click [Call Center]→[Area Code],you can enter the page of area's code.The area is assigned with leading digits of the telephone number,also we can import the area list via [Call Center]→[ Import ]

Area Code

Add

Click [Add],you will open the adding page of area code:

Add Area Code

  • Area Code:The leading digits of the telephone number.
  • Country:The country of the telephone number.
  • Province:The province of the telephone number.
  • City:The city of the telephone number.
  • Numtype:The type of telephone number,include:Fixed,China Mobile,China Telecom and China Unicom.

Edit

We also edit the data by Double-click it,as follows:

Edit Area Code

Truncate

If you want delete all message of area code,just click the [Truncate] button.

Truncate Tip

点击【清空表】 按钮后会弹出来个提示界面,点击确定即可以执行清空表的操作

Display on agent page

添加归属地完成后,当坐席页面有来电时,会提示来电号码的归属地信息,如下图:

en/module_manual/call_center/area_code.1436844066.txt.gz · Last modified: (external edit)
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