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If the team only bind a trunk, rather than the trunkgroups, then the team under the outside call marketing tasks can only be carried out through the trunk call, as follows:
Forexample there have a test team, the team have 5 accounts,they are:astercc0-astercc4, and this team bind a test accountgroup,trunkgroups have 3 trunks,they are:trunk01、trunk02、trunk03. we want gave this team a campaign, The trunk (or trunkgroups) to be used when specifying the outgoing call, example:trunk01,How to configure?
For example, let the agent01 and the agent02 use the trunk01 for outgoing call marketing. We need to add the corresponding accounts astercc0 and astercc1 to the accountgroup01, as shown below: