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====== WebService ====== ===== Summarize ===== asterCC build-in Web Service engine accept third-party request, finish the task, and then response message feedback. Web Service function includes include an agent's state changes and call control interface. Webservice address： <code>http://$(ipaddress):$(port)/$(appname)</code> * $(ipaddress) － IP address of astercc server * $(port) － Web port of astercc service * $(appname) －astercc web service name(astcccwi.php?wsdl) there are two files under webroot directory(by default: /var/www/html/asterCC/app/webroot/): astcccwi.php and astcccwi.wsdl When you use, please modify IP address at the bottom of the file astcccwi.wsdl {{:zh:二次开发者指南:接口开发手册_v2.0:astercccwi.wsdl.jpg?|}} 192.168.1.45:4580 is IP and port of asterCC web service Use PHP login as example {{:zh:二次开发者指南:接口开发手册_v2.0:astcccwi.wsdl.sample.jpg?|}} ===== Web Service APIs ===== *[[en:custom_development_guide:apis:webservice:login]] *[[en:custom_development_guide:apis:webservice:logout]] *[[en:custom_development_guide:apis:webservice:agent group (checkin/checkout)]] *[[en:custom_development_guide:apis:webservice:(暂停/继续) 服务]] *[[en:custom_development_guide:apis:webservice:话后模式切换]] *[[en:custom_development_guide:apis:webservice:结束话后]] *[[en:custom_development_guide:apis:webservice:工作模式切换]] *[[en:custom_development_guide:apis:webservice:呼叫接口]] *[[en:custom_development_guide:apis:webservice:咨询接口]] *[[en:custom_development_guide:apis:webservice:转接接口]] *[[en:custom_development_guide:apis:webservice:接回接口]] *[[en:custom_development_guide:apis:webservice:会议接口]] *[[en:custom_development_guide:apis:webservice:挂断接口]] *[[en:custom_development_guide:apis:webservice:强插接口]] *[[en:custom_development_guide:apis:webservice:监听接口]] *[[en:custom_development_guide:apis:webservice:获取坐席状态接口]] *[[en:custom_development_guide:apis:webservice:密语接口]] *[[en:custom_development_guide:apis:webservice:获取坐席组状态接口]] *[[en:custom_development_guide:apis:webservice:强拆接口]] *[[en:custom_development_guide:apis:webservice:通话暂停接口]] *[[en:custom_development_guide:apis:webservice:通话继续接口]] *[[en:custom_development_guide:apis:webservice:获取录音地址]] *[[en:custom_development_guide:apis:webservice:数据导入接口]] *[[en:custom_development_guide:apis:webservice:获取坐席组中各种坐席状态的数量]] *[[en:custom_development_guide:apis:webservice:获取坐席组队列中各种状态的客户数量]] *[[en:custom_development_guide:apis:webservice:获取团队内所有坐席的状态]] *[[en:custom_development_guide:apis:webservice:获取单一坐席实时数据]] *[[en:custom_development_guide:apis:webservice:获取单一坐席当日在坐席组中的统计数据]] *[[en:custom_development_guide:apis:webservice:发送DTMF]] *[[en:custom_development_guide:apis:webservice:设置随路数据]] *[[en:custom_development_guide:apis:webservice:坐席转IVR]] *[[en:custom_development_guide:apis:webservice:双呼回拨]] *[[en:custom_development_guide:apis:webservice:设置分机]]