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Hangup

  • Function:

hangup(uniqueid, pwdtype, password, usertype, user, orgidentity)

  • Description:

Hangup one call party or a list of parties

  • Parameters:
Params Type Description
uniqueidStringthe uniqueid of the calls you want to hangup, end with a comma
targetagentString目标坐席工号,要操作哪个坐席的通话。uniqueid为空时,此项必填。uniqueid不为空时,此项可为空。如果挂断监听,强插,密语中的坐席组长(target=groupadmin),此处需要填写被监听,强插,密语的坐席工号。如2227组长监听1986,欲挂断2227,此处需要填写1986。
targetString挂机对象(channel,agent,caller,consult,all),channel必须传uniqueid,挂断相应uniqueid的通话,agent挂断目标坐席通话,caller挂断客户,consult如果传了uniqueid 则只挂uniqueid 相应的咨询方,如果没传,就按从旧到新的顺序挂断所有咨询方的通话,all挂断目标坐席相关所有通话,如果被监听,强插,同时挂断组长通话,groupadmin当目标坐席被监听,强插,密语时,用于挂断组长的通话,即结束组长的监听,强插,密语状态。
pwdtypeStringUse plaintext or md5 password for agent or account
passwordStringpassword
usertypeStringagent / account
userStringAgent No. or Username
orgidentityStringThe identity string of the team
  • uniqueid example:
    • Hangup one party: uniqueid,
    • Hnagup: uniqueid1, uniqueid2,…uniqueidN,
  • Return Format:

|Return|code|Return|message

  • Type of the Return Value: String
  • Return Values:
Value Description
|Return|1|Return|message
<code>|Retuen|成功|Retuen|信息描述
当uniqueid不为空时,message为每个uniqueid执行挂断的结果,举例
|Retuen|1|Retuen|4781:success,4782:failed
success代表挂断成功
failed代表挂断失败
|Return|2|Return|message
Failed||Messages
en/custom_development_guide/apis/webservice/hangup.1513047940.txt.gz · Last modified: (external edit)
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