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Agent group (queue) login/logout
- Function:
queueAction(type,usertype,user,orgidentity,list, pwdtype,password)
- Description:
Agent login for one or several agents group
- Parameters:
| Params | Type | Description |
|---|---|---|
| type | String | 1(login) / 2(logout) |
| usertype | String | agent / account |
| user | String | Agent No. or Username |
| orgidentity | String | The identity string of the team |
| list | String | Put a string combine with agentgroup id, end with a comma, if you don’t put the list, it will login/logout from all agent group the agent belongs to |
| pwdtype | String | Password Type: plaintext/MD5 |
| password | String | Use plaintext or md5 password for agent or account |
| deviceexten | String | 非必填项，签入后，坐席使用此分机工作。 |
| pushevent | String | 是否发送坐席通知事件yes(发送) / no(不发送) 默认为no。 |
A valid list format example: agentgroupid1,agentgroupid2,……agentgroupidn,
- Return Format:
|Return|code|Return|message
- Type of the Return Value: String
- Return Values:
| Value | Description |
|---|---|
|Return|1|Return|message | Succeeded||Messages |
|Return|2|Return|message | Failed||Messages |
执行结果释义
- success 签入或签出成功
- CheckedIn 签入操作，坐席已经签入该组。
- NotInGroup 签入操作，坐席不存在于该组。
- NotFoundGroup 签入或签出操作，坐席组不存在。
- NotChecked 签出操作，坐席组未签入，无需执行签出操作。
