This is an old revision of the document!
| Code | Message |
|---|---|
| BackMsg_01 | Parameters can not be empty |
| BackMsg_02 | Team identity string error or doesn't exist |
| BackMsg_03 | Agent no. error or doesn't exist |
| BackMsg_04 | Login success |
| BackMsg_05 | Agent account is disabled |
| BackMsg_06 | Agent account doesn't exist |
| BackMsg_07 | Wrong password |
| BackMsg_08 | Logout success |
| BackMsg_09 | Agent no. doesn't exist[Agent No.] |
| BackMsg_10 | Failed to switch queue status |
| BackMsg_11 | Agent group id doesn't exist[Agent group id] |
| BackMsg_12 | Agent doesn't exist |
| BackMsg_13 | Parameter type error |
| BackMsg_14 | Switch agent status sucess |
| BackMsg_15 | Account doesn't exist |
| BackMsg_16 | Call failed, agent doesn't login |
| BackMsg_17 | Call failed, agent status is [agent status], if agent status is empty, check BackMsg_16 |
| BackMsg_18 | Call failed, agent has call limitation |
| BackMsg_19 | Call success |
| BackMsg_20 | Call failed |
| BackMsg_21 | Consult failed |
| BackMsg_22 | There's an ongoing dial request |
| BackMsg_23 | Agent doesn't bind a phone, failed to dial |
| BackMsg_24 | Agent not found, failed to dial |
| BackMsg_25 | The consulted agent is not login |
| BackMsg_26 | Failed to create consulted party |
| BackMsg_27 | Consult success |
| BackMsg_28 | Parameters error |
| BackMsg_29 | Transfer failed |
| BackMsg_30 | Agent ground doesn't exist |
| BackMsg_31 | Transfer success |
| BackMsg_32 | Callback success |
| BackMsg_33 | Callback failed |
| BackMsg_34 | Conference success |
| BackMsg_35 | Conference failed |
| BackMsg_36 | Hangup failed |
| BackMsg_37 | Hangup success |
| BackMsg_38 | No account for current agent |
| BackMsg_39 | Barge-in success |
| BackMsg_40 | Barge-in failed |
| BackMsg_41 | Spy success |
| BackMsg_42 | Spy failed |
| BackMsg_43 | Get record success |
| BackMsg_44 | Get record failed, no record match |
| BackMsg_45 | You are not allowed to hangup the current call |
| BackMsg_46 | Hangup success |
| BackMsg_47 | Hangup failed |
| BackMsg_48 | Whisper success |
| BackMsg_49 | Whisper failed |
| BackMsg_50 | No agent group for default team |
| BackMsg_51 | Call pause failed |
| BackMsg_52 | Call pause success |
| BackMsg_53 | Call un-pause failed |
| BackMsg_54 | Call un-pause success |
| BackMsg_55 | Agent no. error or doesn't exist |
| BackMsg_56 | Consult failed, agent status is [status] |
| BackMsg_57 | No agent group to login |
| BackMsg_58 | Agent didn't login to any agent group |
| BackMsg_59 | ACW mode switch success |
| BackMsg_60 | Agent is not login or doesn't belongs to the agent group |
| BackMsg_61 | ACW exit success |
| BackMsg_62 | Workway switch success |
| BackMsg_63 | Try use “usertype=account” method, but account doesn't exist or wrong password |
| BackMsg_64 | Call channel doesn't exist |
| BackMsg_65 | The agent is not group admin |
| BackMsg_66 | Agent is in pause |
| BackMsg_67 | Campaign id error |
| BackMsg_68 | Not group admin |
| BackMsg_69 | Campaign data imported |
| BackMsg_70 | Wrong modeltype or model_id |
| BackMsg_71 | context should not be empty |
| BackMsg_72 | Wrong parameter source |
| BackMsg_73 | Campaign doesn't exist |
| BackMsg_74 | File title doesn't match table structure |
| BackMsg_75 | Failed to generate SQL because wrong parameter “context” |
| BackMsg_76 | Column missing in file: field name |
| BackMsg_77 | Reset customer status success |
| BackMsg_78 | Update customer data success |
| BackMsg_79 | Reset customer agent success |
| BackMsg_80 | Insert to dial list success |
| BackMsg_81 | Duplicated record |
| BackMsg_82 | Duplicated phone number |
| BackMsg_83 | New customer imported and inserted to dial list |
| BackMsg_84 | New customer imported |
| BackMsg_85 | File storage error |
| BackMsg_86 | File format has to be CSV |
| BackMsg_87 | Failed to create import job |
| BackMsg_88 | Failed to upload file |
| BackMsg_89 | Failed to download remote file |
| BackMsg_404 | File doesn't exist |
| BackMsg_90 | Agent is not in ACW mode, failed to exit ACW |
| BackMsg_91 | Failed to switch work way, agent is not login or agent group doesn't exist or agent doesn't belongs to this group |
| BackMsg_92 | No related calls |
| BackMsg_93 | No agent found in agent group or team |
| BackMsg_94 | No related agent |
| BackMsg_95 | Agent is in a consult call, failed to create new consult call |
| BackMsg_96 | Agent is not in a regular call, failed to pause or unpause |
| BackMsg_97 | only number,*,# are allowed as DTMF |
| BackMsg_98 | Send DTMF failed |
| BackMsg_99 | Send DTMF success |
| BackMsg_100 | Failed to connect CTI |
| BackMsg_101 | varname is only allowed to use Capital letters, numbers, -,_ and must begin with Capital letter or number |
| BackMsg_102 | Set variable success |
| BackMsg_103 | Set variable failed |
| BackMsg_104 | Transfer to IVR is not allowed in a consult call |
| BackMsg_105 | Callback is not allowed in a conference |
| BackMsg_106 | Main IVR doesn't exist, please check “ivrexten” is valid |
| BackMsg_107 | IVR flow error, please check “ivrflow” |
| BackMsg_108 | Agent transfer IVR success |
| BackMsg_109 | Agent transfer IVR failed |
| BackMsg_110 | Extension doesn't exist |