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Agent group (queue) Pause/Unpause
- Function:
queuePauseCJI(type, usertype, user, orgidentity, pwdtype, password, pause_reason, pushevent, callbackFuc)<code> *Description: <code>Pause/Unpause the agent (only when he is login)
- Parameters:
| Params | Type | Description |
|---|---|---|
| type | String | 1(Pause)/2(Unpause) |
| usertype | String | agent / account |
| user | String | Agent No. or Username |
| orgidentity | String | The identity string of the team |
| pwdtype | String | Use plaintext or md5 password for agent or account |
| password | String | password |
| pause_reason | String | Put a pause reason when it’s for pause. Use the following string, if you need statistics |
| training / meeting / leave / lunch / rest / other | ||
| pushevent | String | If need send a agent event, yes / no(default) |
| callbackFuc | String | callback function |
- Return Format:
{code:code,message:message}
Type of the Return Value:JSON
- Return Values:
| Value | Description |
|---|
{code:1,message:message}
{code:Succeed,message:Messages}
{code:2,message:message}
{code:Failed,message:Messages}
