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Agent group (queue) Pause/Unpause
- Reques String:
EVENT=QUEUEPAUSE&type=type&usertype=usertype&user=user&orgidentity=orgidentity&pause_reason=pause_reason&pwdtype=pwdtype&password=password
- Description:
Pause/Unpause the agent (only when he is login)
- Parameters:
| Params | Type | Description |
|---|---|---|
| EVENT | String | QUEUEPAUSE |
| type | String | 1(Pause)/2(Unpause) |
| usertype | String | agent / account |
| user | String | Agent No. or Username |
| orgidentity | String | The identity string of the team |
| pwdtype | String | Password Type: plaintext/MD5 |
| password | String | password |
| pause_reason | String | Put a pause reason when it’s for pause. Use the following string, if you need statistics training / meeting / leave / lunch / rest / other |
- Return Format:
|Return|code|Return|message
- Type of the Return Value: String
- Return Values:
| Value | Description |
|---|---|
|Return|1|Return|message | Succeeded||Messages |
|Return|2|Return|message | Failed||Messages |
