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Hold a Call
- Reques String:
EVENT=Hold&agentuniqueid=agentuniqueid&calleruniqueid=calleruniqueid&orgidentity=orgidentity&usertype=usertype&user=user&pwdtype=pwdtype&password=password
- Description:
When it’s two parties call, agent could put caller on hold, then caller will listen music
- Parameters:
| Params | Type | Description |
|---|---|---|
| EVENT | String | Hold |
| agentuniqueid | String | call uniqueid of the agent |
| calleruniqueid | String | call uniqueid of the caller |
| orgidentity | String | The identity string of the team |
| usertype | String | agent / account |
| user | String | Agent No. or Username |
| pwdtype | String | Use plaintext or md5 password for agent or account |
| password | String | password |
- Return Format:
|Return|code|Return|message|Return|status
- Type of the Return Value: String
- Return Values:
| Value | Description |
|---|---|
|Return|1|Return|message | Succeeded||Messages |
|Return|2|Return|message | Failed||Messages |
