Get waiting customer stat in agent group

  • Reques String:

 EVENT=queueCustomerNum&orgidentity=orgidentity&queuenumber=queuenumber&prio=prio

  • Description:

According queue number, query current waiting customer stat

  • Parameters:
Params Type Description
EVENTStringqueueCustomerNum
orgidentityStringteam identity string
queuenumberStringqueue number, 0 means all queues
prioStringPriority, 0 by default, means only query customer who has high priority than this
  • Return Format:

|Retuen|code|Retuen|message

  • Type of the Return Value:String
  • Return values:
Value Description
|Retuen|1|Retuen|message
|Retuen|succeed|Retuen|message
message use ‘|’ as seprator,shows the number of callers
total|ringing|waiting|talking
Such as
|Retuen|1|Retuen|1|0|1|0
|Retuen|2|Retuen|message
|Retuen|failed|Retuen|message
en/custom_development_guide/apis/http/get_waiting_stat_in_agent_group.txt · Last modified: 2019/01/02 07:46 by donnie
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