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====== Agents Group Stauts ====== *Reques String: <code>EVENT=AgentgroupStatus&orgidentity=orgidentity&usertype=usertype&user=user&pwdtype=pwdtype&password=password&agent_group_id=agent_group_id&status=status</code> *Description: <code>Agent Group admin could get the status of the agents in his group</code> *Parameters: ^Params ^Type ^Description ^ |EVENT|String|AgentgroupStatus| |orgidentity|String|The identity string of the team| |usertype|String|agent / account| |user|String|Agent No. or Username| |pwdtype|String|Use plaintext or md5 password for agent or account| |password|String|password| |agent_group_id|String|id of the agent group| |status|String|<code>Get a list of agent in the corresponding state(all,idle,busy,ring,pause,acw,login,logout),Multiple states are separated by commas,ex:idle,busy * all get the status of all agent in group * idle get the idle agent in group * busy get the call agent in group * ring get the ring agent in group * pause get the pause agent in group * acw get the acw agent in group * login get the login agent in group * logout get the logout agent in group </code>| *Return Format: <code>|Retuen|code|Retuen|message</code> *Type of the Return Value: String *Return Values: ^Return ^Description ^ |<code>|Retuen|1|Retuen|message</code>|<code>|Retuen|succeed|Retuen|Message is the current status of each agent ex:{code:1,message:1005: idle,1006:ring}</code>| |<code>|Retuen|2|Retuen|message</code>|<code>|Retuen|failed|Retuen|message</code>|