Agents Group Stauts

• Reques String:

EVENT=AgentgroupStatus&orgidentity=orgidentity&usertype=usertype&user=user&pwdtype=pwdtype&password=password&agent_group_id=agent_group_id&agenttype=agenttype

• Description:

Agent Group admin could get the status of the agents in his group

• Parameters:

获取相应状态的坐席列表(all,idle,busy,ring,pause,acw,login,logout)，多个状态用逗号分割，如：idle,busy
    * all 获取组内所有坐席的状态
    * idle 获取组内空闲坐席
    * busy 获取组内通话坐席
    * ring 获取组内振铃坐席
    * pause获取组内暂停坐席
    * acw 获取组内话后坐席
    * login获取组内签入坐席
    * logout 获取组内签出坐席

• Return Format:

|Return|code|Return|message

• Type of the Return Value: String
• Return Values:

|Return|1|Return|message|Return|status

Succeeded||Messages||Status String

|Return|2|Return|message

Failed||Messages

Status String contains the status of one or several agents, each status will end with ||
for one agent: agent no,agent id,status||
for several agents:
agentno1-agentid1,status1||agentno2-agentid2,status2||…..agentnoN-agentidN,statusN||
Status: idle, ringing, busy, in use(agent have hangup, but the conversation is not, like caller is talking to a consult, 
but agent is free to make call), pause,logout