This is an old revision of the document!


Agent group (queue) login/logout

  • Reques String:

EVENT=QUEUE&type=type&usertype=usertype&user=user&orgidentity=orgidentity&list=list&pwdtype=pwdtype&password=password

  • Description:

Agent login for one or several agents group

  • Parameters:
Params Type Description
EVENTStringQUEUE
typeString1(login) / 2(logout)
usertypeStringagent / account
userStringAgent No. or Username
orgidentityStringThe identity string of the team
listStringPut a string combine with agentgroup id, end with a comma, if you don’t put the list, it will login/logout from all agent group the agent belongs to
pwdtypeStringPassword Type: plaintext/MD5
passwordStringUse plaintext or md5 password for agent or account
deviceextenString非必填项,签入后,坐席使用此分机工作。
pusheventString是否发送坐席通知事件yes(发送) / no(不发送) 默认为no。

A valid list format example: agentgroupid1,agentgroupid2,……agentgroupidn,

  • Return Format:

|Return|code|Return|message

  • Type of the Return Value: String
  • Return Values:
Value Description
|Return|1|Return|message
Succeeded||Messages
|Return|2|Return|message
Failed||Messages
en/custom_development_guide/apis/http/agent_group_checkin_checkout.1473232312.txt.gz · Last modified: (external edit)
Recent changes RSS feed Debian Powered by PHP Valid XHTML 1.0 Valid CSS Driven by DokuWiki