JavaScript

JavaScript APIs includes agent stat change and call control, to use JavaScript APIs, customer need to call asterCC CJI plugin.

JS file URL：

http://$(ipaddress):$(port)/asterccinterface/astcc_CJI.js

$(ipaddress) － IP of asterCC server $(port) － port of your asterCC http service sample page

http://$(ipaddress):$(port)/asterccinterface/test_CJI_en.html

• login
• logout
• agent group (checkin/checkout)
• pause/unpause
• switch ACW mode
• exit ACW
• switch work mode
• call
• consult
• transfer
• resume
• conference
• hangup
• barge-in
• spy
• call release
• whisper
• get agent status
• get agent group status
• MOH
• exit MOH
• get recording URL
• import
• get waiting customer stat in agent group
• get single agent stat
• get single agent stat of the day
• send DTMF
• set call data
• transfer to IVR
• callback
• bind extension