The sign(.) can be used as composition of identity in teams,but it can't be used on the head and tail of identity.

In [User]→[Roles]→[Add] page,we can ajust the size of windows via double-clicking the title of head.

Optimize the display page when adding serveral DIDs one time,it will prompt the number of success,error and repeat in total.

Add the “Batch Deletes” function of CID restricts.

Add the “Clone” function on the [Campaign]→[Campaigns].It can create a new campaign with same settings of the existed campaign except the survey,you can rename the campaign and assign the agent group.

Optimize the displaying permissions of field on customer interface,the “Edit” or “View and Required” fields can be displayed on the agent work page.

Add the display privilege of field named “agentno” on front or background.

Add “Recognition Result” field into Customers of campaigns.

Add the importing function of callerid restricts on [Call Center]→[Import] page.

Optimization of importing performance in system.

Add the “Select All” function of Team and Agent Group on [Realtime]→[Live Monitor] page.We can select all agent groups via selecting the team.

Add the information of “Current Version” on System Messages page.

The improvement of TripData and Message Retention Time under [System]→[Settings]→[LARGEDATA PROCESS].The default value of Trip Data Retention Time turn to 7 days.Add the setting of Message Retention Time.

Add the Dialer Noanswer Cause report,it shows the number and proportion of each state via pie chart based on the campaign.

Keep the fields consistent between “Agent Fields” in customer service and “Customer Fields” in customer.

Add a “Refresh” button to refresh the available agent on Consult page.

When a trunk belongs to several trunk groups,fixed bug that it will clear all rules in trunk groups when delete the trunk from one group.

Fixed the bug that content of CallResult which belong a team can't be shown under Customers and Quality Control pages.

Adjust the style of searching box under Manual Assign Customers in Edit Campaign page.

Fixed the bug that can't search out date by “CallResult” which include sign(,) under Customers and Quality Control pages.

Fixed the bug that agents have different priviliges can't download the report under Shell Jobs page.

Repaired the confused format of .csv file exported from system.

Fixed the locale bug of quota under survey page.

Fixed the jump limit of the last question in voice survey.

Improve the locale of survey and optimize the display of question number.

The Lastcallin on [Realtime]→[Live Monitor] page,it modifies from start with beginning time to ending time of agent.

Modifed the bug that unable to flip normally on Knowledge Base list page.

Fixed the bug that the agent can logout after set to “Static“ by administrator.

Fixed bug that the team administrator can't login the system after modify his password.

Fixed the bug can't relieve the agent binding relation after remove the agent from agent group.

Hided the error message of pcilib to avoid to misleading customers.The message of pcilib is: sysfs_read_vpd: read failed: Connection timed out.

Fixed the bug that the survey can't be selected to answer when there are several surveys in one campaign.

Fixed the bug that blank popup on agent interface caused by removing the E-Commerce which binded with campaign.