====== How to Setup Recording ======


<note important> Recording can be sited in four places，there are Teams、Users、Agents and Devices </note>

===== Agents' calls recording =====
  * Agents' calls means the conversation started or accepted by agents.In asterCC，all of agent's calls could be monitor force automatically，needn't to site manually. 

===== Devices' calls recording =====
  * Devices' Recording
    * We can site the devices recording function "Enable" or "Disable"

{{:en:faq:devices_recording.png?750|}}

===== Users' calls recording =====
  * Users' force monitoring:
    * We can site recording function of all devices belong this account to be "Enable" or "Disable"

{{:en:faq:users_recording.png?750|}}

===== Teams' calls recording =====
  * Teams' force monitoring:
    * We can site recording function of all devices belong this team to be "Enable" or "Disable"

{{:en:faq:teams_recording.png?750|}}