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| zh:实际案例指导:如何使用时间判断ivr转向 [2015/07/07 08:16] – 创建 liuxl | zh:实际案例指导:如何使用时间判断ivr转向 [2016/09/09 05:49] (当前版本) – liuxl | ||
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| - | ====== 如何使用时间判断IVR转向 ====== | + | ====== 如何使用时间判断控制IVR转向 ====== |
| 假设工作时间为: | 假设工作时间为: | ||
| 行 39: | 行 39: | ||
| ==== 添加欢迎语音 ==== | ==== 添加欢迎语音 ==== | ||
| + | {{: | ||
| + | ==== 添加非工作时间语音 ==== | ||
| - | {{:en:real_case_guidance:add_announcement02.png?750|}} | + | {{:zh:实际案例指导:添加非工作时间语音01.png?750|}} |
| + | ===== 添加主IVR ===== | ||
| - | ===== Add Main IVR ===== | + | {{: |
| - | {{: | + | 添加" |
| - | Add a " | + | {{: |
| - | {{: | + | 添加"放音收号"动作,并且把收到的号码赋值给全局变量"PK",如下图: |
| - | + | ||
| - | And save the input number into global variables named "PK". | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | Add the "Transfer" | + | |
| - | + | ||
| - | + | ||
| - | ===== Add Sub IVR ===== | + | |
| - | + | ||
| - | First:add the IVR of time controller | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | + | ||
| - | Second-IVR01: | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | + | ||
| - | Second-IVR02: | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | {{: | + | |
| - | + | ||
| - | {{: | + | |
| + | {{: | ||
| + | 添加主IVR的转向,详情见如下" | ||
| + | ===== 添加子IVR ===== | ||
| + | 首先,创建" | ||
| + | {{: | ||
| + | {{: | ||
| + | {{: | ||
| + | {{: | ||
| + | 其次,在上面的子IVR基础上,建立IVR01: | ||
| + | {{: | ||
| + | {{: | ||
| + | {{: | ||
| + | 同上,在前面的子IVR基础上,建立IVR02: | ||
| + | {{: | ||
| + | {{: | ||
| + | {{: | ||