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zh:二次开发者指南:接口开发手册_v2.0:http接口:获取单一坐席当日在坐席组中的统计数据 [2017/12/12 03:05] – 外部编辑 127.0.0.1zh:二次开发者指南:接口开发手册_v2.0:http接口:获取单一坐席当日在坐席组中的统计数据 [2019/01/02 05:26] (当前版本) donnie
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   * 接口原型:   * 接口原型:
-<code>agentStatisticDay(orgidentity,usertype,user,pwdtype,password,agent_group_id)</code>+<code>EVENT=AgentStatisticDay&orgidentity=orgidentity&usertype=usertype&user=user&pwdtype=pwdtype&password=password&agent_group_id=agent_group_id</code>
   * 作用说明:   * 作用说明:
 获取某个坐席当天在某坐席组里的统计数据(当前状态,通话总时长,呼入接通次数,呼出接通次数,总话务量,当前坐席组内排队客户数); 获取某个坐席当天在某坐席组里的统计数据(当前状态,通话总时长,呼入接通次数,呼出接通次数,总话务量,当前坐席组内排队客户数);
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 返回值类型:JSON格式的字符串 返回值类型:JSON格式的字符串
 若失败,格式举例  {"code":2,"message":"BackMsg_01"} 若失败,格式举例  {"code":2,"message":"BackMsg_01"}
 +
 若成功,格式举例  {"code":1,"message":{"1":{"agent_status":"idle","total_call_duration":"00:00:00","in_bound_call_answered":"0","out_bound_call_answered":"0","total_calls":6,"waiting_calls":0},"2":{"agent_status":"logout","total_call_duration":"00:00:00","in_bound_call_answered":"0","out_bound_call_answered":"0","total_calls":0,"waiting_calls":0},"4":{"agent_status":"logout","total_call_duration":"00:00:00","in_bound_call_answered":"0","out_bound_call_answered":"0","total_calls":0,"waiting_calls":0}}} 若成功,格式举例  {"code":1,"message":{"1":{"agent_status":"idle","total_call_duration":"00:00:00","in_bound_call_answered":"0","out_bound_call_answered":"0","total_calls":6,"waiting_calls":0},"2":{"agent_status":"logout","total_call_duration":"00:00:00","in_bound_call_answered":"0","out_bound_call_answered":"0","total_calls":0,"waiting_calls":0},"4":{"agent_status":"logout","total_call_duration":"00:00:00","in_bound_call_answered":"0","out_bound_call_answered":"0","total_calls":0,"waiting_calls":0}}}
 <note>message中第一个数据为坐席组ID,即agent_group_id,取值时应为json[message][坐席组id][统计字段]</note> <note>message中第一个数据为坐席组ID,即agent_group_id,取值时应为json[message][坐席组id][统计字段]</note>
zh/二次开发者指南/接口开发手册_v2.0/http接口/获取单一坐席当日在坐席组中的统计数据.1513047942.txt.gz · 最后更改: (外部编辑)
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