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| en:use_case:manage_caller_id [2014/01/19 15:04] – [Call Center] solo | en:use_case:manage_caller_id [2014/01/19 15:06] (current) – [Outsourcing Call Center] solo | ||
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| <note tip>when login to agent from a device, the outgoing calls from the device will use the caller id of the agent, otherwise it still uses device caller id</ | <note tip>when login to agent from a device, the outgoing calls from the device will use the caller id of the agent, otherwise it still uses device caller id</ | ||
| ===== Outsourcing Call Center ===== | ===== Outsourcing Call Center ===== | ||
| - | * 每个项目有独立的主叫号码 | + | * each campaign will has its own caller id |
| - | + | ||
| - | {{: | + | |
| + | {{: | ||