Differences
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| en:regular_function_description_in_call_center:useful_reports [2013/03/06 05:13] – [Agent Statistics] solo | en:regular_function_description_in_call_center:useful_reports [2013/03/06 05:13] (current) – [Inbound/Outbound Statistics] solo | ||
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| * this report provides the call records for one agent or one device, it also provides the amount of all kins of call durtaion | * this report provides the call records for one agent or one device, it also provides the amount of all kins of call durtaion | ||
| - | {{: | + | {{: |
