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en:module_manual:user:team [2013/12/11 02:55] shangy |
en:module_manual:user:team [2017/12/12 03:05] (current) |
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| * **Max queue number:** The max number of queue can be set up under this team. | * **Max queue number:** The max number of queue can be set up under this team. | ||
| * **Max meet room number:** The max number of meet room can be set up under this team. | * **Max meet room number:** The max number of meet room can be set up under this team. | ||
| - | * **对象:** 设定该团队外呼时使用中继或者中继组，在该选项后面的 中继/中继组 中，系统的所有呼叫都会送到相应的中继/中继组中 | + | * **Trunk:** Set the trunk or trunk group for this team's outbound calls. Selecting trunk or trunk group, then all calls will be sent to this trunk. |
| ====Optional fields==== | ====Optional fields==== | ||
| * **Allow internal calls:** Whether allow the devices under this team to make internal calls. | * **Allow internal calls:** Whether allow the devices under this team to make internal calls. | ||
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| * CDR ：：They can check their CDR, but cannot listen to or download their recordings. | * CDR ：：They can check their CDR, but cannot listen to or download their recordings. | ||
| * **Monitor force:** All accounts and devices will be recorded. | * **Monitor force:** All accounts and devices will be recorded. | ||
| - | * **付费方式:** 可选项为无限制, 后付费, 预付费 | + | * **Limit Type:** Options are no limit, post-pay, pre-pay |
| - | * **额度限制:** 如果付费方式选择的预付费那么需要在这里设置额度限额, 当该团队产生的通话费用超过该限制时 该团队内的分机将不能使用 | + | * **Credit Limit:** When limit type is post-pay or pre-pay, you need set a credit limit |
| * **Display name:** give a friendly name to be shown on the agent login screen，can be up to 15 characters long. | * **Display name:** give a friendly name to be shown on the agent login screen，can be up to 15 characters long. | ||
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| * LOGO: a company logo will be shown after the agents log in. | * LOGO: a company logo will be shown after the agents log in. | ||
| - | * 说明: 这里您可以添加一些备注说明 | + | * Note: you can add some note for the team |
| ====Advanced==== | ====Advanced==== | ||
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| * **Company add: ** the address of the company | * **Company add: ** the address of the company | ||
| * **Company email: **the email address of the company | * **Company email: **the email address of the company | ||
| - | * **管理员联络电话: **负责人的联系电话 | + | * **Admin phone: ** the phone number of the administrator. |
| - | * **管理员联络EMAIL: **负责人的email邮箱 | + | * **Admin EMAIL: ** the email address of the administrator. |
| - | * **事件接收地址: **设置团队事件的接收地址 用于接收团队事件 | + | * **Pun event URL: **The email to receive the team events. |
| - | * **验证字符串: ** | + | * **Prefix: **The prefix when calling the extensions from outside the team. |
| - | * **团队互拨前缀: **在系统内从其他团队拨打该团队内线号码时，应当增加此前缀 | + | * **Current credit: ** the current expense generated by this team. |
| - | * **语音邮件发送方式: ** | + | * **total credit: ** the call credit of this team. |
| - | * **模版名称: ** | + | * **Account credit: ** Based on device rate, the money the team shall be received from the account. |
| - | * **当前费用: ** 当前团队产生的费用 | + | * **System credit: ** Based on system rate, the money the team shall pay. |
| - | * **话费总额: ** 当前团队的话费总额 | + | * **Note: ** for more notes about this team. |
| - | * **客户话费总额: **按分机费率统计的该团队下所有通话产生的费用累计值，即该团队应该从账户上收到的总金额。 | + | |
| - | * **系统成本: ** 按系统费率统计的该团队下所有通话产生的费用累计值，即该团队应当支付的总金额。 | + | |
| - | * **业务接口地址: ** | + | |
| - | * **说明: ** 可以记录一些关于本团队的介绍 | + | |
| - | =====编辑团队===== | + | =====Edit team===== |
| - | 双击条目，打开该团队的编辑窗口 | + | Double click to open the edit page. |
| {{:en:module_manual:user:team_editpage.jpg?768|Edit Team}} | {{:en:module_manual:user:team_editpage.jpg?768|Edit Team}} | ||
| - | * 组内坐席: 点击该按钮，系统将弹出一个新的页面，在新的页面中将列出该团队下的所有坐席 | + | * Agents in team: Click the button to open the page that shows all agents in this team. |
| - | * 组内用户：点击该按钮，系统将弹出一个新的页面，在新的页面中将列出该团队下的所有账户 | + | * Accounts in team：Click the button to open the page that shows all accounts in this team. |
| - | * 组内用户：点击该按钮，系统将弹出一个新的页面，在新的页面中将列出该团队下的所有分机 | + | * Devices in team：Click the button to open the page that shows all devices in this team. |
| - | * 编辑黑名单：点击该按钮，系统将弹出窗口列出该团队下的所有黑名单号码，同时允许添加一个号码到该团队的黑名单列表中 | + | * Blacklist：Click the button to open the page that shows all numbers on blacklist in this team, you can also add a number to the blacklist here. |
| - | * 黑名单即该名单内的主叫号码无法呼入该团队 | + | * numbers in the blacklist cannot call in this team. |
| - | * 点击 [[:en:module_manual:advanced|PBX Advanced]]->[[:en:module_manual:advanced:blacklist|Blacklist]]，可以进入黑名单管理界面 | + | * Click [[:en:module_manual:advanced|PBX Advanced]]->[[:en:module_manual:advanced:blacklist|Blacklist]] to open the blacklist management page. |
| {{:en:module_manual:user:team_blacklist.jpg?768|Add Blacklist For Team}} | {{:en:module_manual:user:team_blacklist.jpg?768|Add Blacklist For Team}} | ||
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| {{:en:module_manual:user:blacklist.jpg?768|Blacklist}} | {{:en:module_manual:user:blacklist.jpg?768|Blacklist}} | ||
| - | * 编辑白名单：点击该按钮，系统将弹出窗口列出该团队下的所有白名单号码，允许添加一个号码到该团队的白名单列表中 | + | * White list：Click the button to open the page that shows all numbers on white list in this team, you can also add a number to the white list here. |
| - | * 白名单即只有该名单内的主叫号码才能呼入该团队 | + | * Only the numbers on the whitelist can call in this team. |
| - | * 同样，点击 [[:en:module_manual:advanced|PBX Advanced]]->[[:en:module_manual:advanced:blacklist|Blacklist]] 和 [[:en:module_manual:advanced|PBX Advanced]]->[[:en:module_manual:advanced:whitelist|Whitelist]]，也可以进入黑/白名单管理界面 | + | * Click [[:en:module_manual:advanced|PBX Advanced]]->[[:en:module_manual:advanced:blacklist|Blacklist]] 和 [[:en:module_manual:advanced|PBX Advanced]]->[[:en:module_manual:advanced:whitelist|Whitelist]] to open the black/white list management page. |
| - | =====备注===== | + | =====Notes===== |
| - | * 只有具有系统管理员(admin)权限的用户才能够创建团队。 | + | * User with system administrator authorization can add teams. |
