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--- en:module_manual:user:agent [2013/12/11 12:42] – [必填项目] solo
+++ en:module_manual:user:agent [2014/04/04 02:47] (current) – [添加坐席] solo
@@ Line 6: / Line 6: @@
 When agent use click-to-call, it will first dial agent phone number, when it's connected, system will call the number agent want to dial.
-=====添加坐席=====
+=====Add a new agent=====
 左侧列表  账户和权限管理-->坐席管理  进入坐席管理页面。
@@ Line 56: / Line 56: @@
   * **状  态：** 设置此坐席当前是否可用；
   * **角色名称：** 用于确定该坐席的权限范围(决定了坐席登录后顶部菜单的内容)。
-====高级资料====
+====Advanced====
 {{:en:module_manual:user:agent_add_advance.jpg?768|Agent Page Advance}}

en/module_manual/user/agent.1386765744.txt.gz · Last modified: 2017/12/12 03:11 (external edit)