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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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en:module_manual:user:agent [2013/12/11 12:42] solo [必填项目] |
en:module_manual:user:agent [2017/12/12 03:05] (current) |
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| When agent use click-to-call, it will first dial agent phone number, when it's connected, system will call the number agent want to dial. | When agent use click-to-call, it will first dial agent phone number, when it's connected, system will call the number agent want to dial. | ||
| - | =====添加坐席===== | + | =====Add a new agent===== |
| 左侧列表 账户和权限管理-->坐席管理 进入坐席管理页面。 | 左侧列表 账户和权限管理-->坐席管理 进入坐席管理页面。 | ||
| Line 56: | Line 56: | ||
| * **状 态：** 设置此坐席当前是否可用； | * **状 态：** 设置此坐席当前是否可用； | ||
| * **角色名称：** 用于确定该坐席的权限范围(决定了坐席登录后顶部菜单的内容)。 | * **角色名称：** 用于确定该坐席的权限范围(决定了坐席登录后顶部菜单的内容)。 | ||
| - | ====高级资料==== | + | ====Advanced==== |
| {{:en:module_manual:user:agent_add_advance.jpg?768|Agent Page Advance}} | {{:en:module_manual:user:agent_add_advance.jpg?768|Agent Page Advance}} | ||
