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en:module_manual:survey:survey_statistics [2015/06/10 08:51] liuxl |
en:module_manual:survey:survey_statistics [2017/12/12 03:05] (current) |
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| ====== Survey Statistics ====== | ====== Survey Statistics ====== | ||
| - | 左侧列表 问卷管理-->问卷分布统计，进入下图所示页面 | + | Click [Survey]->[Survey Statistics]，as following： |
| {{:en:module_manual:survey:问卷分布统计-1.jpg?768|}} | {{:en:module_manual:survey:问卷分布统计-1.jpg?768|}} | ||
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| - | **模块功能：**对每个计划使用的问卷进行概况统计，多少人答题，多人完成了问卷，每个选项被选多少次等。统计类型不同，统计的数据也不同。 | ||
| - | 首先，选择外呼任务，然后选择任务下的某张问卷。 | + | **Module Function：**Count situation of survey about each campaign，for example：how many people answered，how many people submited successfully，how many times each option is selected，and so on. Statistics vary due to the difference of "Statistics Type". |
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| + | First，select the campaign，and then select the survey that belongs the campaign. | ||
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| + | Second，select the statistics type，include "Survey Result Statistics(count the number and the proportion of each question and each option)" and "Survey Completed Statistics(Statistics the number of survey be made per day within a certain time)". | ||
| - | 其次，选择统计类型，问卷结果统计（计算每个问题和每个选项被选次数及其占作答总数的比例）或问卷完成情况统计（统计某个时间范围内每天问卷完成的数量）。 | + | Last，select the condition，include "Qc Success(The data qualified by QC)" "Submit Success（The data submitted successfully by agent)" "Submit Failure(The data submitted successfully by agent)". |
| - | 最后，选择条件质检成功（只看被质检员认定合格的问卷数据），成功提交（只看坐席认定成功的问卷数据），失败提交（只看坐席认定失败的问卷数据） | ||
| - | **按问卷结果统计** | + | **Survey Result Statistics** |
| {{:en:module_manual:survey:问卷分布统计-2.jpg?768|}} | {{:en:module_manual:survey:问卷分布统计-2.jpg?768|}} | ||
| - | **按问卷完成情况统计** | + | **Survey Completed Statistics** |
| {{:en:module_manual:survey:问卷分布统计-3.jpg?768|}} | {{:en:module_manual:survey:问卷分布统计-3.jpg?768|}} | ||
