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en:module_manual:pbx:did [2013/05/20 07:22] shixb |
en:module_manual:pbx:did [2017/12/12 03:05] (current) |
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| ====== DID ====== | ====== DID ====== | ||
| - | DID即被叫号码，也可以理解成客户拨打的号码。DID在系统中的主要作用是，通过对DID号码的识别，我们可以制作不同的呼入路由，例如直接呼叫一个分机，一个振铃组，进入一个IVR或者一个队列。 | + | DID, direct inward dial, is the number that customers dial. The function of DID in the system is to make different incoming routes by recognising DID number. For example, it can directly call a device, a ring group, or enter an IVR or a queue. |
| - | ===== 添加DID ===== | + | ===== Add DID ===== |
| - | 点击左侧菜单的 [[:en:module_manual:pbx|PBX]] → DID，进入管理页面，点击“添加”按钮,系统将弹出添加的窗口,如图所示 | + | On the left menu, Click [[:en:module_manual:pbx|PBX]] → DID, entering the management page, and click **[Add]** to open the following window, |
| - | {{:en:module_manual:pbx:did_add.jpg?768|Add DID}} | + | {{:en:module_manual:pbx:did_add.jpg|Add DID}} |
| - | ==== 必填项目 ==== | + | ==== Required fields ==== |
| - | * **DID号码：** 设置一个DID号码。 | + | * **DID Number：** Set a DID number. |
| - | * **团 队：** 每个DID号码必须属于某一个团队。 | + | * **Team：** Every DID number has to belong to a team. |
| - | ==== 可选项目 ==== | + | ==== Optional fields ==== |
| - | * **帐 号：**DID号码使用哪个帐号（选择后，设备里会列出该帐号下的设备）。 | + | * **Account：** Which account this DID number is using ( after selecting, all of the devices under this account will be listed) |
| - | * **设备名称：** 在所选帐号中选择一个分机设备，选择了账号和设备之后，拨打该DID，系统会自动路由到该设备上而无需额外设定呼入路由 | + | * **Device name：** In the account you have chosen, pick a device, and after that, when the DID is dialed, the system will automatically route the call to this device without the need of an extra route setting. |
| - | * **DID分组：**把此DID号码归到哪个DID分组下。 | + | * **DID group：** Which group this DID is assigned to. |
| - | * **状 态：**此DID号码是否启用。 | + | * **Status：** Whether to enable this DID. |
| - | * **备 注：**用于描述这个DID号码。 | + | * **DID memo：** To describe this DID number. |
| - | <note tip>将DID归到一个账号上有利于进行呼入计费</note> | + | <note tip>Putting DID under an account makes it convenient to bill the incoming calls</note> |
| - | {{:en:module_manual:pbx:did_page.jpg?768|}} | + | {{:en:module_manual:pbx:did_page.jpg|DID Page List}} |
| - | * 当将DID指定给某个账号时，系统将自动检查是否该账号下已经绑定了其他DID，根据检查情况给予不同的提示，防止重复给一个账号绑定多个DID造成的混乱 | + | * When the DID is assigned to an account, the system will automatically check whether other DID has been binded with this account. And differnet instructions will show up to avoid the mess that one account is binded with multiple DID. |
| - | {{:en:module_manual:pbx:did_account_not_use.jpg?768|}} | + | {{:en:module_manual:pbx:did_account_not_use.jpg|Account Not Use}} |
| - | {{:en:module_manual:pbx:did_account_in_use.jpg?768|}} | + | {{:en:module_manual:pbx:did_account_in_use.jpg|Account In Use}} |
| - | ==== 编辑DID ==== | + | |
| - | 双击条目，打开该DID的编辑窗口 | + | |
| - | {{:en:module_manual:pbx:did_account_edit.jpg?768|}} | + | ==== Edit DID ==== |
| - | 点击 [使用详细] 按钮，可以查看该DID在呼入路由中的使用情况 | + | Double click the item to open the DID editing window. |
| - | {{:en:module_manual:pbx:did_account_detail.jpg?768|}} | + | {{:en:module_manual:pbx:did_edit.jpg|Edit DID}} |
| + | |||
| + | Click **[Detail]** to see the condition of DID in the incoming route. | ||
| + | |||
| + | {{:en:module_manual:pbx:did_detail.jpg|DID Detail}} | ||
