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en:module_manual:pbx:device [2013/06/19 06:12]
shixb
en:module_manual:pbx:device [2017/12/12 03:05] (current)
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-====== ​分机管理 ​======+====== ​Device management ​======
  
-也可以叫做设备管理,用于管理系统内所有内线分机,分机类型包括: +This is used to manage all devices in the system, devices including: 
-  * 使用物理线路的S口分机(DAHDI) +  * (DAHDI) 
-  * 通过网络传输的使用SIP,IAX2,​MGCP协议的分机 +  * SIP,IAX2,​MGCP ​via internet 
-  * 或者世界上任意一部电话(外线)也可以作为系统内的一个分机。+  * or any telephone ​(outside linewhich can also be one device of the system.
  
-**模块功能:**添加并且设置分机参数,保证分机可以连接到系统中。+**Module function:** Add and set the device parameters, and make sure the devices are connected to the system.
  
-===== 添加分机 ​=====+===== Add device ​=====
  
-左侧管理列表,点击 ​[[:​en:​module_manual:​pbx|PBX]] -> 分机管理,点击 ​[添加按钮,打开分机添加界面:+On the left menu, Click [[:​en:​module_manual:​pbx|PBX]] -> Device management, click **[Add]** to open the device add page. 
  
 {{:​en:​module_manual:​pbx:​device_add.jpg?​768|Add Device}} {{:​en:​module_manual:​pbx:​device_add.jpg?​768|Add Device}}
  
-==== 必填项目 ​==== +==== Rquired fields ​==== 
-  * **分机名称:**分机的名称,任意填写; +  * **Device name:**the name of the device, you can enter anyname; 
-  * **内线号码:**该分机的内线号码,用于内部呼叫,同一团队内内线号码不得重复; +  * **Ext. No.:** the internal number of the extension, used for internal calls. Inside a team, same number cannot be repeated. 
-  * **注册账号:**由自动生成,格式为 团队标识-内线号码,如astercc-5000(在配置软电话时,用户名和鉴权用户名将填写此项) +  * **username:** the system automatically this username automatically,​ the fomat is team identificationext. no., e.g., astercc-5000 ​(when configuring the softphone, in account and authentication username shall enter this(在配置软电话时,用户名和鉴权用户名将填写此项)) 
-  * **注册密码:**设置一个设备的密码。(在配置软电话时,填写在密码一项) +  * **Secret:** enter a password for the device. (when configuring the softphone, enter this in the password.) 
-  * **团  队:**为设备选择属于归属团队。 +  * **Team:** select a team the device delongs to 
-  * **用户名:**为设备选择属于归属用户,用户名后面的括号里表示该账户下已存在的分机数目。 +  * **Account:**choose the account the the device is under, the number in the bracket is the number of the already existing devices. 
-  * **分机类型:** 共四种分机(SIP, IAX2, MGCP,DADHI和外线分机+  * **Device type:** four types:(SIP, IAX2, MGCP,​DADHI ​and outside line devices
-<note tip>对于外线分机,只能用于接收系统内的呼叫,而不能发起呼叫</​note>​ +<note tip>Outside line devices can only answer calls inside the system, but cannot place calls</​note>​ 
-  * **分机状态:**设置这个分机是否可用; +  * **Status:** whether to enable this device 
-  * **模  版:**分机要使用的参数模版,使用模版可以帮助我们快速批量调整分机参数; +  * **Template:**The parameter template the device uses. Using template can help us batch adjust the parameter of devices quickly; 
-  * **允许呼出:**设定该分机是否可以拨打非系统内号码+  * **Allow dial:** whether allow the device to dial the number outside the system.
  
-<note tip>当选择外线分机时,系统将出现填写外线号码的字段</​note>​+<note tip>When you choose external in the device type, the system will show the field requiring external number to be entered</​note>​
  
 {{:​en:​module_manual:​pbx:​device_external.jpg?​768|External Device}} {{:​en:​module_manual:​pbx:​device_external.jpg?​768|External Device}}
  
-==== 可选项目 ​==== +==== Optional fields ​==== 
-  * **主叫号码:** 设置主叫时显示的号码(内线呼叫); +  * **CID number:** set the CID number (internal calls) 
-  * **主叫名称:** 设置主叫时要显示的名称内线呼叫IP电话支持显示主叫名称 +  * **CID name:** set the CID nameinternal callsonly IP phones support CID name) 
-  * **超时时间:** 呼叫该设备时,如果超过这个时间还没有应答,则认为呼叫失败+  * **Time out:** calling a device and it is not answered within this time, then the call is failed. ​
  
-==== 高级资料 ​==== +==== Advnced ​====
-  * **外呼主叫号码:** ​ 设置主叫时显示的号码(外线呼叫); +
-  * **外呼主叫名称:** 设置主叫时要显示的名称(外线呼叫,仅IP线路支持显示主叫名称)。 +
-  * **免打扰:** 是否开启分机的免打扰功能 +
-  * **录  音:**此分机是否开启录音功能 +
-  * **语音邮件状态:**语音邮件功能是否开启。 +
-  * **语音邮箱密码:**填写语音邮箱密码。 +
-  * **邮  箱:**填写语音邮箱地址。 +
-  * **默认提示音:** +
-  * **主机名:** 当设定了主机名时,仅有该地址的分机可以注册(限于网络分机) +
-  * **中继:** 是否为该分机指定外呼使用的中继 +
-  * **抢接范围:​** 通话抢接时的范围 +
-    * **账户组** 仅能抢接同一账户组内的通话 +
-    * **团队** 可以抢接该团队内的所有通话 +
-  * **彩铃** 设定该分机振铃时主叫方听到的彩铃 +
-  * **分机详情:** 可以设定一些个性化的配置 +
-  * **坐席模式:** +
-  * **MAC地址:**+
  
-===== 编辑设备 ​===== +{{:​en:​module_manual:​pbx:​device_advanced.jpg?​768|Device Advanced}} 
-在分机列表页面,双击一个分机,弹出编辑界面+ 
 +  * **OCID NUM:** ​ set the OCID number (outside calls); 
 +  * **OCID Name:** set the OCID name (outside lines, only support IP lines); 
 +  * **DND:** ​ whether to enable the DND function of this device; 
 +  * **Recording:** whther to enable the recording function of this device; 
 +  * **Voice mail:**whether to enable the voice mail function; 
 +  * **voicemail box password: ** put a pin to access your voice mail box 
 +  * **Voicemail Email:**the voice mail will be sent to this email box 
 +  * **Host:** When you set this, only the devices of this address can register (limited to internet devices); 
 +  * **Is Trunk: ** Whether to assign an outbound trunk to this device; 
 +  * **Call pick:** the range of call picks 
 +    * **Group ** Agents can only pick calls from the same group; 
 +    * **Team ** Agents can pick the calls from the same team. 
 +  * **Ringback music:** the music the customer hear when he calls in and waits to be picked up. 
 +  * **Device detail:** for some customised configuration. 
 +  * **Agent Mode:** 
 +  * **MAC Address:** 
 + 
 +===== Edit the device ​===== 
 + 
 +In the device list, double click a device to open the edit window:
  
 {{:​en:​module_manual:​pbx:​device_edit.jpg?​768|Edit Device}} {{:​en:​module_manual:​pbx:​device_edit.jpg?​768|Edit Device}}
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 {{:​en:​module_manual:​pbx:​device_blacklist.jpg?​768|Add Blacklist}} {{:​en:​module_manual:​pbx:​device_blacklist.jpg?​768|Add Blacklist}}
  
-  * 编辑黑名单设定黑名单可以帮助设定一个号码列表,该列表内的号码(主叫号码)无法呼叫该设备+  * Black listset a list of numbers which are not able to get through to this device.
  
 {{:​en:​module_manual:​pbx:​device_whitelist.jpg?​768|Add Whitelist}} {{:​en:​module_manual:​pbx:​device_whitelist.jpg?​768|Add Whitelist}}
  
-  * 编辑白名单设定白名单可以帮助设定一个号码列表,仅列表内的号码(主叫号码)可以呼叫该分机+  * White listset a list of numbers and only the numbers on the list can call in. 
   * click [[:​en:​module_manual:​advanced|Advanced]] -> [[:​en:​module_manual:​advanced:​blacklist|Blacklist]] and [[:​en:​module_manual:​advanced|Advanced]] -> [[:​en:​module_manual:​advanced:​whitelist|Whitelist]],​also can open the blacklist/​whitelist page   * click [[:​en:​module_manual:​advanced|Advanced]] -> [[:​en:​module_manual:​advanced:​blacklist|Blacklist]] and [[:​en:​module_manual:​advanced|Advanced]] -> [[:​en:​module_manual:​advanced:​whitelist|Whitelist]],​also can open the blacklist/​whitelist page
  
-===== 备注 ​=====+===== Tips =====
  
-保存分机信息后 ​ 出现黄色提示条,要求重载。点击重载条,配置生效。+After saving the device information,​ a yellow banner shows up and asks for apply. Click it and make the set take effect.
  
 {{:​en:​module_manual:​pbx:​device_reload.jpg?​768|Reload}} {{:​en:​module_manual:​pbx:​device_reload.jpg?​768|Reload}}
  
en/module_manual/pbx/device.1371622328.txt.gz · Last modified: 2017/12/12 03:11 (external edit)
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