Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
en:module_manual:message:send_in_bulk [2013/09/12 05:24] shangy [How to bulk send] |
en:module_manual:message:send_in_bulk [2017/12/12 03:05] (current) |
||
|---|---|---|---|
| Line 3: | Line 3: | ||
| ===== Customer Source ===== | ===== Customer Source ===== | ||
| - | 1.使用个人客户总表数据（即客户管理-->个人客户管理页面中所看到的客户数据） | + | 1. asterCC Customer Table (customers in Customers -> Individuals） |
| - | 2.Import data to mass target customers | + | 2. Import data to mass target customers |
| - | //Advanced -> Import data (呼叫中心高级管理–>数据导入页面)//, upload the file, and choose mass target customer ( See the picture) | + | //Call Center -> Import//, upload the file, and choose mass target customer ( See the picture) |
| The data in the file contains three parts, the first we call it target, and it is a must, that is the telephone number or email address of the customer. The second part is the variable data (e.g., the customer name, remaining balance, order number etc.). If the template does not employ any variable, you do not need to put such data in the file. The third part is what we call a tag, and it is a must, too, for marking the customers we uploaded. You can take it as a category. The bulk-sent messages are delivered by the tags. | The data in the file contains three parts, the first we call it target, and it is a must, that is the telephone number or email address of the customer. The second part is the variable data (e.g., the customer name, remaining balance, order number etc.). If the template does not employ any variable, you do not need to put such data in the file. The third part is what we call a tag, and it is a must, too, for marking the customers we uploaded. You can take it as a category. The bulk-sent messages are delivered by the tags. | ||
| Line 28: | Line 28: | ||
| {{:en:module_manual:message:群发信息-4.jpg|}} | {{:en:module_manual:message:群发信息-4.jpg|}} | ||
| - | Remembe this plan number, and go to //Advances -> Import data呼叫中心高级管理-->导入计划管理页面// to check the progress with this number. | + | Remembe this plan number, and go to //Call Center -> Import// to check the progress with this number. |
| {{:en:module_manual:message:群发信息-5.jpg?796|}} | {{:en:module_manual:message:群发信息-5.jpg?796|}} | ||
| Line 52: | Line 52: | ||
| {{:en:module_manual:message:群发信息-8.jpg?796|}} | {{:en:module_manual:message:群发信息-8.jpg?796|}} | ||
| - | 这些标签来源于客户管理-->个人客户标签管理页面. Only when customers have chosen this labels can we find them through the labels. | + | These tabs from Customer -> Individual Tags. Only when customers have chosen this labels can we find them through the labels. |
| Like 1, 12 data are shown here; but you have to choose corresponding relation between data and variables. | Like 1, 12 data are shown here; but you have to choose corresponding relation between data and variables. | ||
| Line 96: | Line 96: | ||
| {{:en:module_manual:message:群发信息-13.jpg|}} | {{:en:module_manual:message:群发信息-13.jpg|}} | ||
| - | You can check the messages which are failed to be sent or unsent in 群发信息管理-->待发信息管理. After the messages are sent successfully, they will be moved to 群发信息管理-->已发信息管理. | + | You can check the messages which are failed to be sent or unsent in Messages -> Archive. After the messages are sent successfully, they will be moved to 群发Message -> Batchcontact Sents. |
