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| en:module_manual:message:mail_server [2013/08/05 02:08] – shangy | en:module_manual:message:mail_server [2013/08/06 01:33] (current) – [Add] solo | ||
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| Local host. Unreliable, but easily set. Enter an email address randomly, even if it dose not belong to you. Emails can be sent by the name of that address. | Local host. Unreliable, but easily set. Enter an email address randomly, even if it dose not belong to you. Emails can be sent by the name of that address. | ||
| - | 如果你填写的邮箱后缀(@后边的内容)和你服务器域名，smtp服务不匹配，基本是无法把邮件送达目标的。（QQ邮箱，163邮箱等大部分邮箱都会拒收。gmail有时可以收到） | + | If the email suffix |
| - | **发送方式：**邮件创建后是直接发送还是后台进程统一发送。 | + | **Mode：**After created, whether the email will be sent immediately or enter the background for Daemon. |
| - | php发送，即直接发送，邮件内容设置完毕后，选择此类邮件服务器，点击【发送】。系统直接将邮件寄出，此时你需要等待发送结果成功或失败，根据结果系统插入一条已发信息（成功时）日志或待发信息日志（失败时）。优点是适合单封邮件即时发送，不必等待系统进程处理。缺点是需要等待结果反馈，这个时间可能会较长。 | + | Php, means send immediately. When created the email, choose this kinds of email server, click [send]. The system will send this email immediately, |
| - | 进程发送，速度上几乎和php发送一样，进程每分钟处理一批邮件，好处是不用等待反馈结果。坐席填写完邮件内容，点击发送后，等于向系统存入一条待发日志，进程根据待发日志将邮件送达目标。 | + | Daemon, same spped as php. This mode process a batch of emails every minute, and you do not need to wait for the results. That agents create the email and click send equals saving a due out journal in the system, and the emails will be sent according to the journal. |
| - | 大批量邮件发送时，请使用设置为进程发送的邮件服务器。 | + | When send a large volume of emails, we recommend you use Daemon mode. |
| - | **主机名称：**譬如你有一个邮箱menglj@163.com，我们称163邮箱为主机。即给你邮箱提供服务的供应商。 | + | **Hostname：** If you have an email account |
| - | 此处内容可以随便填写，主要是标识出邮箱来源或者用途。这样坐席使用时知道该选择哪个邮件服务器发送邮件。 | + | You can enter anything here for identity the source or purpose of this email. Thus, agents will be aware of which mail server is to choose. |
| - | **主机域名：**邮箱服务商的域名服务器地址。例如你要有gmail邮箱外发邮件，应填写smtp.gmail.com。其它邮箱的主机域名请询问邮箱服务商。 | + | **Host IP：**The server IP of the service porvider. For instance, you want to send emails with you gmail account, you should enter// |
| - | **主机端口：**邮箱服务商的访问端口号。gmail邮箱请填写465。其它邮箱请询问邮箱服务商。 | + | **SMTP port：** the SMTP port. Gmail enter 465. For others, please consult the provider. |
| - | **发信人邮箱：**你的邮件地址，即要使用哪个邮件外发。例如填写 | + | **From：** Your email address, that is, from which address will the emails be sent. E.g., menglj@astercc.com |
| - | **是否默认：**告知系统主动发邮件时使用哪个邮件服务器。每个团队只能有一个默认邮件服务器（不选团队的邮件服务器也只能有一个默认服务器）。 | + | **Default：** to tell the system which server will be used when sending emails. Each team can only have one default server ( servers with no team selected can only have one default server, too) |
| - | 譬如系统定期发账单，会使用系统默认的邮件服务器。工单变化时，发邮件给抄送者会使用其团队的默认邮件服务器。 | + | Like when system send bills at fixed period, we would use the system default server. When the work order changes, we use default server to send to the cc. |
| - | 人工触发的邮件发送，会使用发送者手动指定的邮件服务器。这里默认的邮件服务器只提供给系统程序自动触发的邮件发送功能。 | + | When send mail manually, sender can choose which mail server to use, default means to use this mail server when no one is choosen. |
| - | **状态：**只有可用时，此邮件服务器才能被发送者选择，同样只有可用的邮件服务器才能在系统主动外发邮件时使用。 | + | **Status：**Only when it is available can this server be selected by the sender. Similarly, only available server can be used when the system sends emails. |
| - | **是否ssl：**ssl是一种网络通信的安全协议。此项应根据邮箱服务商的要求来填写。一般都选否，如果你使用gmail邮箱，此处要选择是。 | + | **SSL：**SSL is a network communication safety protocol. This shall be writen by the provider. Mostly, we choose //no//, but if you use gmail, please choose //yes// here. |
| - | **用户名，密码：**当你选择服务器类型=SMTP发送时，请在此处填写你邮箱（发信人邮箱）的用户名和密码。 | + | **User name, password：** When you choose Server type=SMTP, please enter the use name and password of your (sender' |
| - | 由于邮箱服务商的要求不同，用户名填写方法也不同。 | + | According to different requirement of providers, user names can be different. |
| - | gmail邮箱举例，发信人邮箱为menglj@astercc.com，用户名需填写menglj@astercc.com | + | If you use gmail and the email address is //menglj@astercc.com//, you need to enter //menglj@astercc.com// in the user name; |
| - | 163邮箱举例，发信人邮箱为menglj@163.com，用户名需填写menglj | + | If you use 163 email, your address is// menglj@163.com//, you need to enter //menglj// in the user name. |
| - | 其它邮箱请询问邮箱服务商。 | + | For others please consult providers. |
| - | 密码填写你登录邮箱的密码。 | + | Enter the** password** to yo email account here. |
| - | 服务器类型=本机发送时，无需填写用户名和密码。 | + | When server type= php, username and password are not neccessary. |
| - | **测试：**写好上述内容点击【测试】按钮（针对“服务器类型=SMTP”的邮件服务器使用），见到按钮旁出现红色信息提示(提示:connect success!)表示连接成功，服务器可以正常工作。反之则表示不能够发送邮件。 | + | **Test connect：**Finishing all and click **[Test connect]** (aims at Sever type= SMTP), when you see the red tips saying:// connect success! |
| + | //, the server works, otherwise the server cannot send emails. | ||
| {{: | {{: | ||
