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| en:module_manual:ivr:configuring_a_simple_ivr [2014/04/18 03:07] – [Add an IVR] solo | en:module_manual:ivr:configuring_a_simple_ivr [2014/04/18 03:14] (current) – [Add an IVR] solo | ||
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| - | * after saving the IVR, click "Set IVR Dest" to config | + | |
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| - | {{: | + | * in this action, system will play a message and waiting for customer input (4 digits max) |
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| + | * when customer press 1, it will go to queue 600 | ||
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| + | * try check if customer input match any extension, if yes, go to the extension | ||
| <note tip>set the dest to another IVR, we can get a complicated IVR flow</ | <note tip>set the dest to another IVR, we can get a complicated IVR flow</ | ||
| - | * when all this is done, we can dial the exten. | + | * when all this is done, we can dial the extension |
| + | * we can check asterisk log to see what customer entered | ||
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