Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| en:module_manual:ivr:configuring_a_simple_ivr [2012/07/20 03:51] – abosse | en:module_manual:ivr:configuring_a_simple_ivr [2014/04/18 03:14] (current) – [Add an IVR] solo | ||
|---|---|---|---|
| Line 38: | Line 38: | ||
| * go to，Advanced -> IVRs, click [Add] | * go to，Advanced -> IVRs, click [Add] | ||
| - | {{:en:how-to:ivr_add.jpg?768|}} | + | {{:en:module_manual: |
| - | * after saving the IVR, click "Set IVR Dest" to config | + | |
| + | | ||
| - | {{: | + | {{: |
| - | {{: | + | * in this action, system will play a message and waiting for customer input (4 digits max) |
| + | {{: | ||
| + | * when customer press 1, it will go to queue 600 | ||
| + | |||
| + | {{: | ||
| + | * try check if customer input match any extension, if yes, go to the extension | ||
| <note tip>set the dest to another IVR, we can get a complicated IVR flow</ | <note tip>set the dest to another IVR, we can get a complicated IVR flow</ | ||
| - | * when all this is done, we can dial the exten. | + | * when all this is done, we can dial the extension |
| + | * we can check asterisk log to see what customer entered | ||
| + | {{: | ||
