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| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| en:module_manual:campaign:cdrs [2016/02/16 08:37] – [Fields Introduction] liuxl | en:module_manual:campaign:cdrs [2016/02/16 10:18] (current) – [Fields Introduction] liuxl | ||
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| **Agent Answer**: | **Agent Answer**: | ||
| - | **呼叫过程**:该通话进入系统后的流转情况，如：entersystem, | + | **CallPath**:It is the processing of calls，eg：entersystem, |
| - | **总时长**:整通通话的时长，包括振铃。 | + | **Duration**:The total duration which includes the ringing time. |
| - | **计费时长**:接通到结束通话之间的时长。 | + | **Billsec**:The duration between answer time and end time. |
| - | **拨号总时长**:只有在使用预拨号时有效，该字段表示包括振铃时长在内的总通话时长。手动拨号时，该值为00:00:00。 | + | **Dialer Duration**:It is effective only using predictive-dialer，it is the total duration which includes the ringing time when using predictive-dialer.If you dialing manually，it is equal to：00:00:00. |
| - | **接入目标**:该通话到达astercc系统时，首先进入的目标，如：队列，IVR，分机 等。 | + | **Dialer Target**:The calls arrive the first target after entering the astercc |
| - | **目标号码**:接入目标的号码，如：分机的目标号码有 | + | **Target Exten**:The extensions' |
| - | **呼叫状态**:标记该通通话是否 应答。 | + | **Disposition**:To mark the status of calls，whether ANSWERED or NOANSWERED. |
| - | **呼叫类型**:该通通话是呼入，还是外呼。 | + | **Call Type**:The type of calls，include DialIn and DialOut. |
| - | **处理状态**:表示该号码，在预拨号列表中的 拨号状态。 | + | **Status**:The customer status of this call number. |
| - | + | ||
| - | **拨号状态**: | + | |
| + | **Dialers Status**: | ||
