Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| en:module_manual:call_center:pause_cause [2015/06/09 02:57] – [坐席监控页面的使用] liuxl | en:module_manual:call_center:pause_cause [2015/06/09 03:26] (current) – [The Live Monitor Page] liuxl | ||
|---|---|---|---|
| Line 28: | Line 28: | ||
| - | ===== Agents' | + | ===== The Agents' |
| {{: | {{: | ||
| Line 42: | Line 42: | ||
| ===== The Live Monitor Page ===== | ===== The Live Monitor Page ===== | ||
| - | 坐席组长 可以通过坐席组监控页面，实时的查看组内坐席的情况，可以对相应坐席进行 强制暂停的操作，点击强制暂停，同样需要选择一个暂停原因，即使选择的暂停原因是 需要组长审核的，也可以立马执行暂停的操作，而不需要组长输入帐号密码 | + | The group administrator can not only monitor real-time，but also force pause to agents. It also need choose a reason，but needn' |
| {{: | {{: | ||
