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--- en:module_manual:call_center:area_code [2015/07/14 02:38] – [Area Code] liuxl
+++ en:module_manual:call_center:area_code [2015/07/15 03:22] (current) – [Display on agent page] liuxl
@@ Line 7: / Line 7: @@
 ===== Add =====
-Click [Add]，you will open the page of adding：
+Click [Add]，you will open the adding page of area code：
-{{:en:module_manual:call_center:area_code_add.jpg|Add Area Code}}
+{{:en:module_manual:call_center:area_code_add.jpg?750|Add Area Code}}
-  *Area Code*：号码的前几位用于匹配号码
+  * **Area Code**：The leading digits of the telephone number.
-  *Country*：号码所在地的国家名称
+  * **Country**：The country of the telephone number.
-  *Province*：所在地省份
+  * **Province**：The province of the telephone number.
-  *City*：所在地城市
+  * **City**：The city of the telephone number.
-  *Numtype*：电话号码的类型
+  * **Numtype**：The type of telephone number,include:Fixed，China Mobile，China Telecom and China Unicom.
 ===== Edit =====
-点击页面列表中一条数据，打开该数据的编辑页面
+We also edit the data by Double-click it，as follows：
-{{:en:module_manual:call_center:area_code_edit.jpg|Edit Area Code}}
+{{:en:module_manual:call_center:area_code_edit.jpg?750|Edit Area Code}}
 ===== Truncate =====
-如果想删除全部归属地号码,可以使用 【清空表】 按钮进行清空
-{{:en:module_manual:call_center:area_code_truncate.jpg?768|Truncate Tip}}
+If you want delete all message of area code,just click the [Truncate] button.
-点击【清空表】 按钮后会弹出来个提示界面，点击确定即可以执行清空表的操作
+{{:en:module_manual:call_center:area_code_truncate.jpg?750|Truncate Tip}}
-===== Display on agent page =====
+The prompt which execute clear up the table via clicking "OK" empty will pop up after clicked [Truncate] button.
+===== Display on Agent Page =====
+==== Display on Customer Service ====
+After completed the adding of area code,"The Number Attribution" will appear if the calls dialing into agent，as shown below：
+{{:en:module_manual:call_center:display_agent_page001.png?750|}}
+==== Display on Campaigns ====
+The Number Attribution appears on the top of customers' information when agent dial out by button or device，as shown below：
+{{:en:module_manual:call_center:display_agent_page002.png?750|}}
-添加归属地完成后，当坐席页面有来电时，会提示来电号码的归属地信息，如下图：
-{{:zh:模块使用说明:呼叫中心高级管理:归属地在坐席页面的显示001.png?750|}}

en/module_manual/call_center/area_code.1436841492.txt.gz · Last modified: 2017/12/12 03:11 (external edit)

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