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--- en:module_manual:call_center:area_code [2013/05/20 08:43] – shixb
+++ en:module_manual:call_center:area_code [2015/07/15 03:22] (current) – [Display on agent page] liuxl
@@ Line 1: / Line 1: @@
 ====== Area Code ======
-左侧列表 呼叫中心高级管理 -> 号码归属地
+Click [Call Center]->[Area Code]，you can enter the page of area's code.The area is assigned with leading digits of the telephone number，also we can import the area list via [Call Center]->[ [[en:module_manual:call_center:import|Import]] ]
-号码归属地可以通过指定号码的前缀几位号码 来指定当前号码归属地.可以通过本页面添加号码归属地,也可以通过[[zh:模块使用说明:呼叫中心高级管理:数据导入]]页面批量导入归属地
+{{:en:module_manual:call_center:area_code_page.jpg?750|Area Code}}
-{{:en:module_manual:call_center:area_code_page.jpg?768|Area Code}}
+===== Add =====
-===== 添加 =====
+Click [Add]，you will open the adding page of area code：
-点击添加按钮，打开添加页面
+{{:en:module_manual:call_center:area_code_add.jpg?750|Add Area Code}}
-{{:en:module_manual:call_center:area_code_add.jpg|Add Area Code}}
+  * **Area Code**：The leading digits of the telephone number.
+  * **Country**：The country of the telephone number.
+  * **Province**：The province of the telephone number.
+  * **City**：The city of the telephone number.
+  * **Numtype**：The type of telephone number,include:Fixed，China Mobile，China Telecom and China Unicom.
-  *号码前缀* : 号码的前几位用于匹配号码
+===== Edit =====
-  *国家 : 号码所在地的国家名称
-  *省份 : 所在地省份
-  *城市 : 所在地城市
-  *号码类型 : 电话号码的类型
-===== 编辑 =====
+We also edit the data by Double-click it，as follows：
-点击页面列表中一条数据，打开该数据的编辑页面
+{{:en:module_manual:call_center:area_code_edit.jpg?750|Edit Area Code}}
-{{:en:module_manual:call_center:area_code_edit.jpg|Edit Area Code}}
+===== Truncate =====
-===== 清空表 =====
+If you want delete all message of area code,just click the [Truncate] button.
-如果想删除全部归属地号码,可以使用 【清空表】 按钮进行清空
-{{:en:module_manual:call_center:area_code_truncate.jpg?768|Truncate Tip}}
+{{:en:module_manual:call_center:area_code_truncate.jpg?750|Truncate Tip}}
+The prompt which execute clear up the table via clicking "OK" empty will pop up after clicked [Truncate] button.
+===== Display on Agent Page =====
+==== Display on Customer Service ====
+After completed the adding of area code,"The Number Attribution" will appear if the calls dialing into agent，as shown below：
+{{:en:module_manual:call_center:display_agent_page001.png?750|}}
+==== Display on Campaigns ====
+The Number Attribution appears on the top of customers' information when agent dial out by button or device，as shown below：
+{{:en:module_manual:call_center:display_agent_page002.png?750|}}
-点击【清空表】 按钮后会弹出来个提示界面，点击确定即可以执行清空表的操作

en/module_manual/call_center/area_code.1369039386.txt.gz · Last modified: 2017/12/12 03:11 (external edit)

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