Differences
This shows you the differences between two versions of the page.
| Next revision | Previous revision | ||
|
en:module_manual:astercc_structure [2013/06/19 10:07] shixb created |
en:module_manual:astercc_structure [2017/12/12 03:05] (current) |
||
|---|---|---|---|
| Line 2: | Line 2: | ||
| {{:en:module_manual:account_structure.jpg?|Astercc Structure}} | {{:en:module_manual:account_structure.jpg?|Astercc Structure}} | ||
| - | asterCC中用户的基本单位是账户,每一个系统用户都需要使用一个账户名和密码才能登陆系统，同时账户也是系统计费的基本单位。 | + | The basic unit in asterCC is account, and every syster user need an account and password to log in. Also, an account is the basic unit for the system billing. |
| + | There are three types of account: | ||
| + | * System admin | ||
| + | * Team admin | ||
| + | * User | ||
| - | 账户的类型分为三种 | + | Only after we set all the accounts can we add devices, configure agents, for that each device or agent has to have an account. |
| - | * 系统管理员 | + | |
| - | * 团队管理员 | + | |
| - | * 用户 | + | |
| - | 只有在账户设定完毕后，我们才可以进行添加分机，配置坐席的操作，因为每个分机或者坐席都需要对应一个账户。 | + | Different account type has different permission. For example, system admin can operate on the whoel system, team admin can act on the whole team, and user can only view things related to him. |
| - | 账户类型的不同，决定了该账户的权限范围，例如系统管理员可以对整个系统进行操作，团队管理员可以操作整个团队，而用户就只能单看到与自己相关的内容 | + | Besides account, the system also supports role configuration. Role is for defining the permission of an account to operating on different modules, including view, edit, delete and export etc. |
| - | 除了账户之外，系统还支持角色的配置，角色是用于定义该账户对不同模块的操作权限，包括查看，编辑，删除，导出 | + | In addition, for more convenience, the sysem has introduced account group and agent group. |
| - | 同时为了方便管理，系统还引入了用户组和坐席组。 | + | Account group is for limit the account devices and call previlege. |
| - | 用户组主要用于限制用户分机的呼叫权限。 | + | Agent group is for assign different tasks for agents. |
| - | + | ||
| - | 而坐席组用于将坐席分配至不同的任务。 | + | |
