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en:module_manual:advanced:record_app [2015/12/09 07:33] liuxl [Record App] |
en:module_manual:advanced:record_app [2017/12/12 03:05] (current) |
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| ====== Record App ====== | ====== Record App ====== | ||
| - | <note tip> **Record App** applied for IVR function，for instance：To provide customers with better services，we can transfer the callings to IVR's recording application in the free time，the system can store the recording files into "Record View". The agents can pay a return visit to customers in working time.用中，让客户听到留言提示音后进行语音留言，将要咨询的内容以留言形式存储到系统，待到工作时间再由专人进行客户的维护。</note> | + | <note tip> **Record App** applied for IVR function，for instance：To provide customers with better services after working，we can transfer the callings to IVR's recording application in the free time，the system can store the recording files into "Record View". The agents can pay a return visit to customers according to recordings in working time. </note> |
