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en:module_manual:advanced:record_app [2015/12/04 08:17] liuxl [Add] |
en:module_manual:advanced:record_app [2017/12/12 03:05] (current) |
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| ====== Record App ====== | ====== Record App ====== | ||
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| + | <note tip> **Record App** applied for IVR function，for instance：To provide customers with better services after working，we can transfer the callings to IVR's recording application in the free time，the system can store the recording files into "Record View". The agents can pay a return visit to customers according to recordings in working time. </note> | ||
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| In the menu on the left，click [Advanced]->[Record App]，we can open the recording management page，as follows： | In the menu on the left，click [Advanced]->[Record App]，we can open the recording management page，as follows： | ||
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| **Max Silence**：After how long silence，the system will end the recording.The default is 0，means disabled this function； | **Max Silence**：After how long silence，the system will end the recording.The default is 0，means disabled this function； | ||
| - | **End**：结束录制需要的按键； | + | **End PressKey**：You can end the recording via this presskey； |
| - | **结束提醒**：是否开启录制将要结束时的提醒； | + | **End Tip**：Whether enable the reminding when record will get to the end of duration； |
| - | **最大重录次数**：允许最多重新录制的次数； | + | **Max. Again Record**：The maximum times of re-recording； |
| - | **剩余时长提醒**：剩多少秒结束录制时会提醒，此选项只有“结束提醒”为可用时才起作用； | + | **Remaining**：How long from the end of recording，the "End Tip" will work. It is effective only when the "End Tip" is "Enable"； |
| - | **Remind Type**：It includes default and WebService. You should also fill the 选择后者时，会出现提醒音获取的 地址、方法、参数； | + | **Remind Type**：It includes default and WebService. You should also fill the remind WS Addr.，Method，Param，and so on； |
| **Remind Voice Path**：The directory of reminding voice； | **Remind Voice Path**：The directory of reminding voice； | ||
| When you finished，click [Save] button，you can see the new data on this page. | When you finished，click [Save] button，you can see the new data on this page. | ||
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