Differences
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| en:how-to:how_to_manage_callerid_number [2017/02/08 08:38] – created liuxl | en:how-to:how_to_manage_callerid_number [2017/02/08 08:40] (current) – liuxl | ||
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| Line 1: | Line 1: | ||
| - | ====== | + | ====== |
| - | <note important> | + | <note important> |
| - | When we need to set different | + | When we need to set different |
| - | - Truck CIDNum | + | - Truck callerid number |
| - | - Agent CIDNum | + | - Agent callerid number |
| - | - Campaign | + | - Campaign |
| - | - Device | + | - Device |
| - | - Truck CIDNum | + | - Truck callerid number |
| ===== Telephone system ===== | ===== Telephone system ===== | ||
| Line 15: | Line 15: | ||
| * Mandatory use of a unified calling number. | * Mandatory use of a unified calling number. | ||
| - | CIDNum | + | callerid number |
| {{: | {{: | ||
| Line 22: | Line 22: | ||
| ===== Telephone system ===== | ===== Telephone system ===== | ||
| - | * Use a uniform | + | * Use a uniform |
| {{: | {{: | ||
| Line 28: | Line 28: | ||
| ===== Own call center ===== | ===== Own call center ===== | ||
| - | * The agent has a separate | + | * The agent has a separate |
| {{: | {{: | ||
| - | <note tip>When the phone is checkin as a agent device, the system will priority to use the agent CIDNum, otherwise the device | + | <note tip>When the phone is checkin as a agent device, the system will priority to use the agent callerid number, otherwise the device |
| ===== Campaign call center ===== | ===== Campaign call center ===== | ||
| - | * Each campaign has a separate | + | * Each campaign has a separate |
| {{: | {{: | ||
