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--- en:how-to:how_to_config_inbound_popup_for_campaign [2012/04/10 03:00] – created songxx
+++ en:how-to:how_to_config_inbound_popup_for_campaign [2015/12/03 05:24] (current) – created liuxl
@@ Line 1: / Line 1: @@
-{{:en:how-to:campaign.png?|}}
+====== How to Config Inbound Popup for Campaign ======
+<note tip> In last chapter，we have introduced the creation of survey for campaign.Here we will deploy the configuration of inbound popup for campaign. </note>
+===== Create the Campaign =====
+Go to [ [[en:module_manual:campaign|Campaign]] ] -> [ [[en:module_manual:campaign:campaigns|Campaigns]] ],you can go to adding interface via click "Add" on the top of page，as the figure shown below：
+{{:en:how-to:add_campaigns01.png?750|}}
+You can refer to [[en:module_manual:campaign:campaigns|Campaigns]] to realize the meaning of fields in this interface,then configure it according to your needs.
+===== Add the Application Binding =====
+After added the campaign,we will go to [ [[en:module_manual:call_center|Call Center]] ]->[ [[en:module_manual:call_center:app_binding|App Binding]] ] and bind the application with DID number.
+{{:en:module_manual:call_center:app_binding01.png?750|}}
+{{:en:module_manual:call_center:app_binding02.png?750|}}
+Select the target of campaign after selecting the "Type"，you also add limit of DID and CIDNumber at the same time.
+===== The Inbound Popup on Agent Portal =====
+{{:en:how-to:inbound_popup001.png?750|}}
+The details of customer will popup under the campaign dialout interface,although the customer dialed in.You can modify and save the details after double-click.And the History details is following,include AgentNo,CallType,CampaignResult and so on.
-{{:en:how-to:number_bind.png?|}}
-{{:en:how-to:enen.png?|}}

en/how-to/how_to_config_inbound_popup_for_campaign.1334026844.txt.gz · Last modified: 2017/12/12 03:11 (external edit)

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