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en:faq:how_to_implement_after_call_survey_for_agent [2016/03/29 10:52] – liuxlen:faq:how_to_implement_after_call_survey_for_agent [2016/03/29 11:08] (current) – liuxl
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-===== Assign to Agent Group ===== +===== Assign the IVR to Queue =====
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 +Double-click the [Advanced]->[Rate Announce] under [Advanced]->[Queues] directory,as follows:
  
 +{{:en:faq:assign_the_ivr_to_queue01.png?750|}}
  
 +You can enter the [Statistics]->[Rate Log] directory below to evaluate agent:
  
 +{{:en:faq:to_evaluate_agent.png?750|}}
  
  
  
en/faq/how_to_implement_after_call_survey_for_agent.1459248730.txt.gz · Last modified: (external edit)
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