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| en:faq:how_to_implement_after_call_survey_for_agent [2016/03/29 10:24] – liuxl | en:faq:how_to_implement_after_call_survey_for_agent [2016/03/29 11:08] (current) – liuxl | ||
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| Last action but not the least，as we use the webservice in asterCC system,so fill the blanks with specific content as follows: | Last action but not the least，as we use the webservice in asterCC system,so fill the blanks with specific content as follows: | ||
| - | **WS Address**：http://127.0.0.1/ | + | {{:en: |
| - | **WS Function**：saverate | + | |
| - | **WS Param**：AGENTNO|TEAMID|AGENTGROUPID|sessionid|inputcode|callerid|MODELTYPE|MODELID | + | |
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| - | ===== Assign to Agent Group ===== | + | |
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| + | * **WS Address**：http:// | ||
| + | * **WS Function**：saverate | ||
| + | * **WS Param**：AGENTNO|TEAMID|AGENTGROUPID|sessionid|inputcode|callerid|MODELTYPE|MODELID | ||
| + | ==== Add the Failed Transfer ==== | ||
| + | <note important> | ||
| + | The first condition is 0: | ||
| + | {{: | ||
| + | ==== Add the Success Transfer ==== | ||
| + | The second condition is 1: | ||
| + | {{: | ||
| + | ===== Assign the IVR to Queue ===== | ||
| + | Double-click the [Advanced]-> | ||
| + | {{: | ||
| + | You can enter the [Statistics]-> | ||
| + | {{: | ||
